Originally Posted by menorah
Order went in 8/6 got a VON a little over a week later
but still no VIN. CS says dealer should have it, but they
say they don't. Is this about normal?
Ask what the actual order status it's in. If it's D or greater, there's a VIN. Anything before that, no VIN...
BTW, dealer has complete access to your order, unlike Ram CS.
BX - good order available for scheduling
BB - fleet order only - review by bid department
BD - special equipment processing
BE - edit error - coding error which must be corrected before order can be scheduled
BG - order has passes edit but cannot be scheduled regardless of sold status
F - finance hold - automatic cancellation after 15 days
B - model or option build out
L - material restriction
M - material hold (fleet)
ZA - canceled order
C - tentative schedule
D - firm schedule: serial number assigned, approx time in station - 5 days
D1 - gateline: unit sequenced for production, est ship date assigned, Approx time in station - 12 days
Serial # is VIN.