DODGE RAM FORUM - Ram Forums and Owners Club! - Dodge Truck Forum

Go Back   DODGE RAM FORUM - Ram Forums and Owners Club! - Dodge Truck Forum > Dodge Ram Forum - Help Zone - Dodge Ram Problems, Complaints, & Solutions - Maintenance & Re > Dodge Ram Recalls and TSB's.


Notices


Latest Vendor News
AutoAnything
Addictive Desert Designs!
Bayou Goat Mounts

Reply
 
Thread Tools
  #1  
Old 09-16-2013, 01:29 PM
Doom4life Doom4life is offline
Dodge Ram Forum Senior Member!
 
Join Date: Sep 2012
Location: Canada
Posts: 77
Gender: Male
Vehicle: 2012 Dodge Ram
Rep Power: 2
Rep:77
Doom4life will become famous soon enough
Default Service Bulletin #08-070-13 (RHR/RHW/RHP Navigation Map Enhancements)

Hey all,

Just a heads up that Chrysler has posted a new service bulletin that affects radios for the 2012 RAM 1500/2500/3500 trucks.

It looks to be a mid-year navigation update, provided free from Chrysler as long as you are within the warranty period.

I called up my local dealership, told them I was having occasional issues with navigation (i.e. really wierd navigation guidance or missing guidance) and they said they would get back to me. Sure enough, ten minutes later they called me back saying my Ram 1500 was part of this service bulletin and that they would have to order the disc and would call me once it was in to apply the update (approximately 1 week).

Also, there is an update to the RHR radio (2.184) that must be applied before this navigation update can be performed. You can either do this one yourelf, or have the dealership do it as well. I'll post the information in another thread.

Last edited by Doom4life; 09-16-2013 at 01:40 PM.
Reply With Quote
Sponsored links
  #2  
Old 09-16-2013, 09:00 PM
MorePwr's Avatar
MorePwr MorePwr is offline
Dodge Ram Forum Senior Member!
 
Join Date: Jul 2012
Location: Lowcountry
Age: 43
Posts: 154
Gender: Male
Vehicle: 2011 Ram Crew Sport
Trim Level: Sport
Color: Deep Water Blue Pearl Coat
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:50
MorePwr will become famous soon enough
Default

Too bad for 2011, I have to pay for the update. My Nav is just as bad as the 2012, with new streets and bad directions.
__________________
Sean
McGaughy's|Spohn

Reply With Quote
  #3  
Old 09-18-2013, 12:27 AM
fastNugly @ BP's Avatar
fastNugly @ BP fastNugly @ BP is offline
Bully's Performance

 
Join Date: Mar 2012
Location: Toronto
Posts: 17,470
Gender: Male
Vehicle: 2012 Dodge Ram CC 4X4
Trim Level: Sport
Color: PX8 Black
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 14
Rep:1769
fastNugly @ BP has a brilliant futurefastNugly @ BP has a brilliant futurefastNugly @ BP has a brilliant futurefastNugly @ BP has a brilliant futurefastNugly @ BP has a brilliant futurefastNugly @ BP has a brilliant futurefastNugly @ BP has a brilliant futurefastNugly @ BP has a brilliant futurefastNugly @ BP has a brilliant futurefastNugly @ BP has a brilliant futurefastNugly @ BP has a brilliant future
Default

Quote:
Originally Posted by Doom4life View Post
Hey all,

Just a heads up that Chrysler has posted a new service bulletin that affects radios for the 2012 RAM 1500/2500/3500 trucks.

It looks to be a mid-year navigation update, provided free from Chrysler as long as you are within the warranty period.

I called up my local dealership, told them I was having occasional issues with navigation (i.e. really wierd navigation guidance or missing guidance) and they said they would get back to me. Sure enough, ten minutes later they called me back saying my Ram 1500 was part of this service bulletin and that they would have to order the disc and would call me once it was in to apply the update (approximately 1 week).

Also, there is an update to the RHR radio (2.184) that must be applied before this navigation update can be performed. You can either do this one yourelf, or have the dealership do it as well. I'll post the information in another thread.
Hmmmm....I will have to give this a shot.
Where in Canada are you?
__________________
for the best pricing in the business, email me @ fastNugly@bullysperformance.com
2014 Ram Hemi Tuning now available from Diablo Sport get yours today!
OB-Trinity T-1000's only $489!
100% Guaranteed to work or we will replace it for free!
Reply With Quote
  #4  
Old 09-18-2013, 04:51 AM
Doom4life Doom4life is offline
Dodge Ram Forum Senior Member!
 
Join Date: Sep 2012
Location: Canada
Posts: 77
Gender: Male
Vehicle: 2012 Dodge Ram
Rep Power: 2
Rep:77
Doom4life will become famous soon enough
Default

I live in Vancouver.

Dealer will most likely need to order the disc, so be sure to call ahead.

Also, be prepared for a bit of reluctance from the service advisor. I know from previous experiences they don't like to update radios just for the sake of updating (even though to me Gracenotes should be mandatory), so when I called I mentioned that sometimes it will navigate to a destination a completely weird way, or not even show the highlighted path (both have been true). Of course, I was told this is to be expected if it's a new address (isn't that the point of the update though?) but I fired back saying it's happened to addresses that are at least ten years old.
Reply With Quote
  #5  
Old 09-18-2013, 09:55 PM
djbock's Avatar
djbock djbock is offline
Dodge Ram Forum Member


 
Join Date: Jul 2013
Location: I O Way
Posts: 81
Gender: Male
Vehicle: 2012 Ram 1500 CC
Trim Level: Laramie
Color: Deep Cherry Red Crystal/Bright Silver Metallic
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:37
djbock is on a distinguished road
Default

Also, be aware the if you have version 4.3.1 that you will not get this update. Was in the dealership yesterday for an oil change and showed them the SB. They looked up my VIN and said that I was not eligible since I guess I already have the updated version.
__________________
2012 1500 Laramie CC 4x4/Hemi/Deep Cherry Red Crystal, Bright Silver Metallic
MODS: Volant CAI, 20% Tint All Around, Diablo Trinity w/Hemifever, Magnaflow Cat-Back, Daystar 2.5" Lift, BP Catch-Can, LuVerne 3" Polished SS Tube Steps, Magnaflow Y-Pipe, Fuel Throttle Chrome 20x9 +1 with Nitto Terra Grapplers 295/60R20, 85mm Ported Throttle Body
Reply With Quote
  #6  
Old 09-19-2013, 07:41 AM
MTPete's Avatar
MTPete MTPete is offline
Dodge Ram Forum Junior Member
 
Join Date: Jul 2013
Location: New Mexico
Posts: 34
Gender: Male
Vehicle: 2012 Dodge Larime Limited 4X4
Trim Level: Limited
Color: Deep Cherry Red Crystal Pearl Coat
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:50
MTPete will become famous soon enough
Default

Quote:
Originally Posted by djbock View Post
Also, be aware the if you have version 4.3.1 that you will not get this update. Was in the dealership yesterday for an oil change and showed them the SB. They looked up my VIN and said that I was not eligible since I guess I already have the updated version.
I have a 2012 made in August and I have 4.2.1 so maybe somewhere along the line you did get an update.
Reply With Quote
  #7  
Old 09-19-2013, 07:02 PM
djbock's Avatar
djbock djbock is offline
Dodge Ram Forum Member


 
Join Date: Jul 2013
Location: I O Way
Posts: 81
Gender: Male
Vehicle: 2012 Ram 1500 CC
Trim Level: Laramie
Color: Deep Cherry Red Crystal/Bright Silver Metallic
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:37
djbock is on a distinguished road
Default

Quote:
Originally Posted by MTPete View Post
I have a 2012 made in August and I have 4.2.1 so maybe somewhere along the line you did get an update.
Mine is also an August '12 build. Never had an update that I can recall or see in any records.

Just figured I would give a heads up before folks called dealers.
__________________
2012 1500 Laramie CC 4x4/Hemi/Deep Cherry Red Crystal, Bright Silver Metallic
MODS: Volant CAI, 20% Tint All Around, Diablo Trinity w/Hemifever, Magnaflow Cat-Back, Daystar 2.5" Lift, BP Catch-Can, LuVerne 3" Polished SS Tube Steps, Magnaflow Y-Pipe, Fuel Throttle Chrome 20x9 +1 with Nitto Terra Grapplers 295/60R20, 85mm Ported Throttle Body
Reply With Quote
  #8  
Old 09-21-2013, 04:24 AM
Doom4life Doom4life is offline
Dodge Ram Forum Senior Member!
 
Join Date: Sep 2012
Location: Canada
Posts: 77
Gender: Male
Vehicle: 2012 Dodge Ram
Rep Power: 2
Rep:77
Doom4life will become famous soon enough
Default

Quote:
Originally Posted by djbock View Post
Also, be aware the if you have version 4.3.1 that you will not get this update. Was in the dealership yesterday for an oil change and showed them the SB. They looked up my VIN and said that I was not eligible since I guess I already have the updated version.
Excellent info and you are definitely correct!

If your maps are at 4.3.1, than this Service Bulletin will not apply to you. I had gotten the free upgrade late last year from Chrysler/Navteq, so I'm guessing this is more for those that might not have gotten it.

Also, be aware that the dealership can be a complete moron. I went in today for the Service Bulletin among other work (forgetting to tell them to forget about the update). Got the truck back with them proclaiming that they performed a radio update (this I was curious on as I had recently updated the radio to the version released a few weeks ago). Sure enough, the dealership had downgraded me from 2.184 to 2.126
Reply With Quote
  #9  
Old 07-04-2014, 08:56 AM
Power247's Avatar
Power247 Power247 is offline
Dodge Ram Forum Senior Member!
 
Join Date: Sep 2012
Location: Benson, NC
Age: 38
Posts: 156
Gender: Male
Vehicle: 2012 Ram 2500
Trim Level: Big Horn
Color: True Blue
Engine: 2011-20?? 409ci (6.7L) Cummins Turbo Diesel 350hp 800lb/ft
Rep Power: 0
Rep:13
Power247 is on a distinguished road
Default

Digging this up from the way-back machine... how do I tell what map version I have?
__________________
Greg
2012 2500 4x4 CTD Big Horn CCSB 3.73|Flo~Pro|SIMS|RaceME|Edge Insight CTS|Infinity|JBL
2009 1500 4x4 HEMI Big Horn CCSB 3.55|Volant CAI|18" Magnaflow|Airlift1000|Superchips Flashpaq 3865 - SOLD
Reply With Quote
  #10  
Old 07-04-2014, 06:21 PM
GTyankee's Avatar
GTyankee GTyankee is offline
Dodge Ram Forum Member

 
Join Date: Dec 2009
Location: San Diego East County, Ca
Posts: 17,990
Gender: Male
Vehicle: 2009 Dodge Ram 1500 2X4
Trim Level: quad cab SLT
Color: sunburst orange pearl
Rep Power: 18
Rep:2597
GTyankee has a reputation beyond reputeGTyankee has a reputation beyond reputeGTyankee has a reputation beyond reputeGTyankee has a reputation beyond reputeGTyankee has a reputation beyond reputeGTyankee has a reputation beyond reputeGTyankee has a reputation beyond reputeGTyankee has a reputation beyond reputeGTyankee has a reputation beyond reputeGTyankee has a reputation beyond reputeGTyankee has a reputation beyond repute
Default

If i remember correctly
Mapping does not have a version, it goes by YEAR

I bought the latest mapping CD back in late 2010 or early 2011, that although my Ram was a 2009, they had not updated the Mapping since my Ram was built in September 2008, at least the maps for My area had not changed
They had added more Points of Interest, etc.
So it was wasted money. I had thought that being as there were 4 Brand New Highways or Extensions built, that they would be on the new CD mapping

In my experience you should not try updating your maps until at least 3 full years has past
I ended up calling a woman at NAVTEQ & asked her when new mapping would be done in my area, she was able to answer that question

http://allthingsnav.navigation.com/a...ion-system-map
__________________
Ram 1500 SLT Quad cab, 5.7 HEMI(R) MDS VCT, 5 speed auto 545RFE, 3.55 differential gears, 18" Magnaflow muffler, EGR bug deflector, Bushwacker fender flares, customized Nfab nerf bars, CB radio, Autonet wi-fi router, custom soft tonneau cover, Line_X bedliner, DEBO Step, build date 10/15/08 a Wednesday built vehicle
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Advertisement






All times are GMT -4. The time now is 02:24 AM.


= Copyright RamForumZ.com a Gigathreads.com Network Site =Ad Management by RedTyger
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
vB.Sponsors


=Gigathreads Network=
CLUBS MOPAR NATION DSM GPMM MAMM JAM
DIESEL Diesel Forum      
CHEVY Chevy Camaro Forum Chevy Volt Forum    
CHRYSLER Chrysler 300C Forum      
DODGE Dodge Avenger Forum Dodge Caliber Forum Dodge Challenger Forum Dodge Charger Forum
  Dodge Circuit Forum Dodge Hornet Forum Dodge Magnum Forum Dodge Nitro Forum
  Dodge Ram Forum Dodge Dakota Forum Dodge Durango Forum Dodge Dart Forum
FORD Ford Raptor Forum Ford F150 Forum Ford F100 Forum  
JEEP Jeep Forum      
PONTIAC Pontiac G8 Forum      
SRT SRT Viper Forum SRT Cuda Forum