Originally Posted by TransEngineer
The dealer does not need Chrysler's permission to repair your truck. What I suspect is that the dealer is asking for permission to REPLACE your entire transmission, instead of REPAIRING it.
Sorry for the hassle you are having, but I suspect it's because the dealer wants to take the "easy way out," which coincidentally gives them a larger profit on the job as well...
Well I do find that hard to believe. They have told me that they have only been given permission to replace the gear package, but here is some more fun facts... The dealership has stopped working on my truck to send the ONE transmission guy they have to a class and he took all the information on my truck with him to this class in hopes that they can get approval at this class to fix my transmission. So now I'm going into week number 3 in the Camry. I don't know what I'm going to do if it starts snowing here before they give me my truck back. I can drive this car in the snow just fine, it's the other people from out of state that are up here for oil that don't know how to drive and I don't want to get ran over.