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  #1  
Old 11-20-2013, 11:44 AM
ramfan1500 ramfan1500 is offline
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Default pinion nut recall performed

Just had my truck in for the pinion nut retainer clip install performed. The dealer I bought my truck from told me parts are not available yet after I called and said I had received my second notice in the mail. He said it could be months before he gets the parts in and that I should just check back every 2-3 weeks. So I called the other dealer in my town and he said yeah bring it in, parts have been in stock now for about 3 weeks. So I took it in and had it done, took about an hour. So any of you being told parts are not in you may want to check with other dealers.
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Old 11-20-2013, 12:27 PM
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Got the same response from my dealer......hmmmmm
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Old 11-20-2013, 04:14 PM
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Hey rocdoc - Big 4 has the parts in stock. Got the 2nd letter in mail - called them the next day - the truck went in the next day after that and 4 hrs later it was back to me.
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Old 11-21-2013, 10:08 PM
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Got the same run around from my dealer whom I just bought the truck off of in April used, they said they wouldn't do it. I took the truck in for service because it was leaking clear oil from the rear end, they wanted to charge me $70 for inspection, to say the least I lost it, after being told they didn't have parts to fix it originally they called me later that day and said the parts would be there in the morning and it was related to the recall...

Terrible service here in Toronto... but at least shes fixed
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Old 11-21-2013, 11:48 PM
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I took my dad's '09 in last Friday to have it done. No issues, except they took 10 hours to do it
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Old 11-22-2013, 08:10 AM
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^did they have to rebuild the rear end?
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Old 11-22-2013, 02:01 PM
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Quote:
Originally Posted by snrusnak View Post
^did they have to rebuild the rear end?
No. I asked and they said all they had to do was the nut. My dad doesn't drive his truck hard. We tow and haul with it but apparently the diff was fine. the truck had about 56,000 mi on it when the recall was performed.
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Old 11-22-2013, 10:39 PM
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Default recall

Took my 2010 hemi ram in yesterday to get recall done, and was told today that they have to cahnge my ring gear and pinion also. I only have 44,000 miles on it.
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Old 11-23-2013, 12:20 AM
Rambunkshuss Rambunkshuss is offline
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Default

Sure wish chrysler would get after their LAME dealerships, its just ridiculous..! (lame is putting it nicely) Couple friends of mine here locally, wont buy another dodge truck just because the dealership service is so horrible. I myself, am up in the air about buying another dodge again, i`m trading in for a new truck this coming spring, but dodge is not very high on my "option to buy" list this time, and i`ve been a loyal buyer for many many years. (i buy the top of the line models too...$50,000 dollar trucks when i buy them) I`ve lived the same dealership issues as my friends have, lack of professional service at every dodge dealer i`ve been to. (they cant seem to fix anything right, most the time, they actually make it worse after they`ve touched it) Its really too bad, i really love the truck, but i need a new one soon. When i took mine in for the rear differential recall, the tech didnt even frickin know how to install the pinion nut retainer, i had to show him how it went inside the yoke and how to tighten it up. (REALLY...???) He didnt even know the driveshaft had to be removed... then he asked why they had sent four new flange bolts in the box with the retainer. Sad folks, very sad.
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Old 11-23-2013, 11:33 AM
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I kind of hope they need to rebuild mine. If so I'm going to ask them if I can pay for the parts for 3.92's and lsd since they have to do the labor anyway.
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