After disconnecting my battery, I have a security screen on my radio that tells me to enter the security code and gives the radio serial number. I can't find it anywhere in the manual or any of the paperwork that came with the truck. I called the service department at my dealer and asked them and the moron lady told me "we don't have security codes on our radios. Is it an aftermarket radio?"
I quickly told her that I'm looking at such screen and she clearly has no idea and shouldn't be working in service. She proceeded to tell me three more times that the stock radios don't have security codes. Then I called ram directly and they said go to the dealer.....
Anyone know where I can get the code? I have my vin and serial number
The dealer can get the code by putting your truck on their computer. When I changed my radio, needed the security code, brought my truck into the service dept. Was charged $50.00, got a print out with code.
Mine did the same when I disconnected battery to install amp. I search everywhere, and called Ram. Ram doesn't have the code either. They said it can only be found by pulling the radio. It's on the chassis of the radio, or behind the radio. HOWEVER, when I actually started my Ram, the code cleared, and it came on by itself. This makes sense -- as it would be stupid for the radio to lock if you had a dead battery, etc.