Wanted to post two good experiences.
I ended up buying at one dealership over the other - but would say the treatment was pretty fair/decent from both individuals.
Ontario Chrysler - Dianna Ricketts (email@example.com
). Let her know that I sent you (PM me for my contact info, etc.).
Very nice lady. Will walk you through a build - show you on the screen, etc. No pressure that I noticed, and none of the usual sales tricks, other than some catch phrases (we are very aggressive, we want your business, etc.). Even though they could not match the price that I had - I never felt like I was wasting my time, which is great. Their offer on my trade was solid - it was just the price on the new vehicle we could not agree to. Even then she said to go to the other dealer, and if I wanted to come back, they would do their best to match.
Where I bought - Pickering Chrysler. Dealt directly with the Sales Manager (he responded to my initial requests, and that is who I dealt with the entire time) - Khaled Habib (firstname.lastname@example.org
The only thing I did not like was the negotiation on the Trade - had 2 people in the room - him and the sales person that was doing some of the basic paperwork. But he was very agressive on the initial price of the vehicle (best out of everyone) and made a pretty solid first offer on trade. The back and forth on the trade was intense - but professional. In the end we were able to make a deal that I think both were unhappy with...the sign of a fair deal -
Just kidding - I was happy, and he got a sale which is what he wanted.
I will advise that I had done all my communication before going in via email. So I had all my numbers, etc. before I even saw the person, which I think helps a lot.
Give them a try if you are looking - all they can say is no.