It looks like your vehicle is a 2011, is that correct?
The RHB radio and Uconnect are 2 separate units and each have their own SW. The radio may have the most current SW version but have you had the Uconnect module updated? There are 2 SW updates for it and one of the 2 is for the Streaming audio sound quality.
I have a thread with the updates and instructions. They have to be done in the order that is listed in the thread:
Originally Posted by mbaseball3
Sorry about that. I have the RHB with the newest updates. Streaming quality is horrid with a crackling sound