I have used Discount Tire for years. Bought a lot of tires from them. Have always treated me fair.
I had them balance my tires on my 2010 Ram 1500 at 5,000 miles. This week at 9,000 miles I had my Dodge dealer do the heater door recall and they noticed I was missing a locking lug nut.
Went back to Discount Tire to see if they had it in their lost and found. No luck. However, they said it was their fault, probably not tightened enough and it spun off. They order a complete new set from Dodge at $36.00 and installed the next day at no charge to me.
That's what I call great customer service.