Originally Posted by RamTech
Most shops won't allow this due to insurance regulations. Sounds to me like you have some trust issues with your dealer.
I have been screwed by a kawasaki, ford, and toyota dealer in the past.
I no longer trust a dealer, anymore than a politician.
In other words, not at all.
If my vehicle must go to a shop, I insist on staying with it, and watching.
Only a service dept wanting to hide something will say no.
The insurance thing is a good excuse for them though.
but if you check into it, at least at most places its an excuse, but not real.
If it was against insurance rules for people to be in the shop, how could a tech go there and work on your vehicle, or a salesman walk out there, or a lot boy come get a car, or drop one off in the shop, or a parts guy go back there.
My car had to go in for a warranty item, I drove it into the shop, watched it the whole time, and drove it out of the shop.
The tech doing the work on it said this "the sign saying no customers beyond this point due to insurance reasons, is the best excuse we can have to keep people out of here, but its not true, heck my wife and kids come back here even and say hello to me once a week".
One of my best friends owns an insurance company, and not one shop they insure has a stipulation in their insurance, that people are not allowed in the shop. I know because I asked him.