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  #11  
Old 05-13-2011, 08:41 PM
hotcornernoprob hotcornernoprob is offline
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walked in dealership to talk to business manager and finance manager and both were "too busy" to talk to me because the dealership is going through an audit. Said they'd get back to me tuesday. i'm tryin to give benefit of doubt...
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  #12  
Old 05-13-2011, 09:02 PM
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I would also contact your states Attorney general and the better business bureau.
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  #13  
Old 05-13-2011, 09:21 PM
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Originally Posted by hotcornernoprob View Post
walked in dealership to talk to business manager and finance manager and both were "too busy" to talk to me because the dealership is going through an audit. Said they'd get back to me tuesday. i'm tryin to give benefit of doubt...
Did you leave an envelope with copies of all the information for them?
Too busy to talk to customer because of an audit is not an acceptable answer...it's a lame 'Excuse'. I am a business owner, and have had my fair share of audits. The tax auditor learned in under 3 minutes, that my family comes first, by staff second, my customers third.....auditors are in LAST place.
I will (and did) make time for them, but after everyone else is taken care of. I KNOW what's important, and offered that training to them at no charge.

If they don't understand this with complete clarity, they do not deserve your business. IMO, business people that act like that...Disgust Me!
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  #14  
Old 05-14-2011, 12:52 AM
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Quote:
Originally Posted by brad12kx View Post
Did you leave an envelope with copies of all the information for them?
Too busy to talk to customer because of an audit is not an acceptable answer...it's a lame 'Excuse'. I am a business owner, and have had my fair share of audits. The tax auditor learned in under 3 minutes, that my family comes first, by staff second, my customers third.....auditors are in LAST place.
I will (and did) make time for them, but after everyone else is taken care of. I KNOW what's important, and offered that training to them at no charge.

If they don't understand this with complete clarity, they do not deserve your business. IMO, business people that act like that...Disgust Me!
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Old 05-14-2011, 12:00 PM
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I concur with the State Attorney General's Office, if they're doing you this way they are more than likely doing others the same way. Advise them if you don't have a copy of the paid in full statement from your financial institution within 3 business days that you will be turning the matter over the the State's Attoney General.
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