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  #21  
Old 10-09-2011, 03:06 AM
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Something fishy on the rear end, it is rusty, but the brake cable looks new so the rear end has been changed out? the diff cover shows it has been serviced ( gasket sealer on bolts and oozing out the cover ) and looking at the side of the bed, you can see there was some repair, the top rail of the fence in front of the well has a "jump" in it where the body has been repaired but not perfectly... apparently this truck was hit in the side at one time or another dented the bed as well as prbly damaged the axle so the axle was probly poorly repaired or replaced with another damaged axle thinking it was good because some placed buy salvage yard parts since they get a steep discount, and whoever did it did it under the table or "hid" the damage ( possibly traded in to the un suspecting dealer ) there are lots of possible reasons.... but to me it looks like there was a cover up... if it was done at a reputable place there will be a car fax on it... if done at a small shop or DIY then it wouldnt show up on car fax.
Does the title show factory new or was there a previous purchaser? (Dates on title will show when transfered )
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  #22  
Old 10-09-2011, 03:13 AM
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Good eye sonocativo. I didn't notice any of that. Looks like it could have been tboned in the bed possibly during a test drive or when a salesman took it home. Look up the car fax and see if it's on there or the dealer that traded it to the dealer you bought it at could've fixed it at their shop or a shop they're partnered with and not reported it
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  #23  
Old 10-09-2011, 03:19 AM
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There should be, but Im not sure, a list with part numbers used for that build and you can possibly check to see if they match... It would have to come from the factory Im sure or at least in their records that corporate could get very easily.
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  #24  
Old 10-09-2011, 03:24 AM
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also those bolt heads are not rusted where the rest of that backing plate is all rusted...that dont add up at all, something has been majorly done to that rear end, that is not factory as the sway bar still looks new.
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  #25  
Old 10-09-2011, 03:43 AM
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I would go to a reputable mechanic for an evaluation of just what exactly is wrong with the truck. Then, you will know what it will take to resolve the situation. Otherwise, you're talking about scratches and a bumpy ride. Also, when you know the straight story, chances are better you can actually see that the problem has been fixed by looking at what was done to fix it.
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  #26  
Old 10-09-2011, 09:51 AM
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There was a recall on some rear ends made between Nov-Dec if i remember correctly. Something about improper fluid level in the rear differential and an additive. You might want to do a search...probably explain the sealant on the diff cover.

http://www.ramforumz.com/showthread.php?t=78820
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  #27  
Old 10-09-2011, 10:52 AM
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Quote:
Originally Posted by dodged View Post
Updates:
It was sweet having the service manager argue and yell at me about what my dad said until I had to yell back, "Please listen to me!"

... Regardless of how poorly a person does or does not behave when their 24 hr old vehicle becomes a deadly hazard at 55 mph on a highway, a service manager should NEVER, EVER yell at a customer or refuse to listen to an explanation of where the problem came from or the area of the vehicle where it might be found in. And a service manager should never, ever consider a simple test drive as the single holy grail of deciding if a customer is 'over-reacting'. Which, by the way, the salesman told my dad he 'personally' thought dad was 'over-reacting' when dad returned the svc depts' call today. Of course, svc had already left for the day, just minutes after their call. Dad told the salesman, "Over-reacting? If you were in the truck when the rear end started hopping all over the road, you would have jumped out!"

I don't expect that the selling dealer knew of a problem with the vehicle but the dealer it was shipped from(220 miles away in the next state) most probably does and that's where the real question of fraud comes from. Did they know there was a problem and were they thrilled to pass it off to another dealer to sell to my dad?

We can't ignore a major problem like this and have an accident or have a useless vehicle a year from now. My dad brought his truck home Monday at about 3:30 pm and broke down tuesday around noon. The dealer has had it since they towed it back and we have no answers or any idea if/when we'll get it fixed/replaced or if we'll need to see a lawyer, until we talk to the rep at corporate on Monday.

My dad has a silly amount of pics of this truck as well as pics of paper work, odometer readings etc. So here are just a few. I really was amazed at how many pics he had and I had no idea the 'marks' were so obvious. I'm no mechanic and I've never had the desire or privilege to crawl under a new car but does anyone else think a day old vehicle should not look like this?
WOW....
Quote:
Originally Posted by garner View Post
All I see is rust and paint peeling. Normal
No, there is nothing normal about that on a 2 day old truck.
Quote:
Originally Posted by sonocativo View Post
Something fishy on the rear end, it is rusty, but the brake cable looks new so the rear end has been changed out? the diff cover shows it has been serviced ( gasket sealer on bolts and oozing out the cover ) and looking at the side of the bed, you can see there was some repair, the top rail of the fence in front of the well has a "jump" in it where the body has been repaired but not perfectly... apparently this truck was hit in the side at one time or another dented the bed as well as prbly damaged the axle so the axle was probly poorly repaired or replaced with another damaged axle thinking it was good because some placed buy salvage yard parts since they get a steep discount, and whoever did it did it under the table or "hid" the damage ( possibly traded in to the un suspecting dealer ) there are lots of possible reasons.... but to me it looks like there was a cover up... if it was done at a reputable place there will be a car fax on it... if done at a small shop or DIY then it wouldnt show up on car fax.
Does the title show factory new or was there a previous purchaser? (Dates on title will show when transfered )
Quote:
Originally Posted by sonocativo View Post
also those bolt heads are not rusted where the rest of that backing plate is all rusted...that dont add up at all, something has been majorly done to that rear end, that is not factory as the sway bar still looks new.
Correct, I have bought half a dozen new vehicles, and even in the salty NY winters, they NEVER look like that when new. That vehicle should be PRISTINE. I would raise absolute hell. I would definately own that dealership by the time this was over. from what I can see you have:

-Rust EVERYWHERE
-Obvious body repair. Repairing a bedside panel never goes well, they need to be REPLACED when damaged.
-The diff sealant (could be explained by a recall, check service history)
-Overpayment. Your father had CASH. And he paid 35k for an ST with a chrome appearance package. It does not even have the entire chrome appearance package. It is supposed to have chrome door handles too. Not to mention its a 2011, and the 2012's are on the lots now. They should have been begging you to take it. He could have gotten this truck for 25k EASILY, maybe less. I smell a scam. Dont feel bad, BS like this happens to good people every day. I would be calling an attorney if I were you, this is not right, at all. That rear end was changed. The replacement was rusty so they half ass spray painted it before they put it in. Then they scraped the paint with the axle-jack when they were lifting it into position. If I was going to go so far to scam someone, I SURELY would have done a hell of a lot better job covering it up.







...Sheesh. I still cant believe those pix man...what an effin' shame.
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  #28  
Old 10-09-2011, 11:44 AM
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I'm surprised you can figure all that out by a few pics but again, what do I know...? It explains why my dad took so many pics and why he was convinced that someone tried to fix this vehicle and maybe didn't find the problem and passed it off to dad's dealer. If the problem existed with the transferring dealer and the selling dealer was unaware, it in no way excuses the selling dealer for their behavior.

I have a few more pics that I didn't post because nothing looked obvious to me but maybe you guys would see something in them. I didn't mention before, but dad said he thought the odometer may have been rolled back to hide an issue because there was even a coffee stain on the rear door handle and hairs in the back seat. I figured they could have come from people testing the car at the dealership... Maybe, maybe not. And if the hairs came from the dealership it would probably have more miles on it than the 223 it had when dad took delivery. Especially since the dealer it was driven from is exactly 220.6 miles from the selling dealer, not including stops to pee(see GPS routing pic on photobucket). I thought dad was silly to take so many pics, but maybe he was right.

Here's the link for photobucket of the pics I uploaded. I didn't upload all the documents and signed stuff for obvious reasons. http://s1228.photobucket.com/albums/ee449/dadsram/

Some pics:

[IMG][/IMG]

[IMG][/IMG]



[IMG][/IMG]
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  #29  
Old 10-09-2011, 12:01 PM
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And here's a note from after he inspected the entire vehicle of questions and areas of concern:

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  #30  
Old 10-09-2011, 02:03 PM
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There is no rust anywhere else but the whole axle.... something fishy there for sure. The wheel well liner is not lined up correctly and there seems to be what looks like a space where one of the mounting screws possibly ripped out due to an accident...
The plate over the axle only has rust in the center like it was masked and sprayed but missed it entirely, missed alot on the carrier and axle tubes ( not properly cleaned before painting... Hair in the back seat and coffee stains on door, must have been the poor souls in the truck who got creamed having breakfast on the way to work and paramedic dragging them out. Look at the door panels and see if there might be an impression, look at window seals for tears and glass particles, anything on the floor under seats around the seat mounts ( hardest place to clean glass from )
are the gaps on each side of the tailgate even ( usually not after a side impact )
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