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View Poll Results: Have you experienced the torque converter problem?
Yes, I had this problem and had or plan to have it fixed. 187 32.19%
No, I have not noticed this problem. 283 48.71%
I can't determine for sure if I have this problem. 111 19.10%
Voters: 581. You may not vote on this poll

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  #231  
Old 01-14-2012, 10:13 AM
Str8Cracker Str8Cracker is offline
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New member, first post and you can add me to the list. I kept reading this post and finally decided to join and chime in. It’s so aggravating that I purchased a brand new truck in October and the tranny already needs to be dropped for service. This problem is probably more wide spread then we could imagine, as people like me probably just read this and don’t say anything. It started making the noise within the first few weeks and to date the truck only has 4000 miles on it. I have not taken it in for service yet and honestly have just thought about trading it in on a different make of truck. This truck also gets no ware near the gas mileage on the window sticker, which is aggravating in itself. I’ve had vehicles that were a little off, but this one is not even close.

2011 Dodge Ram Crew Cab Sport 4X4
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  #232  
Old 01-14-2012, 10:51 AM
AINTSKEERED AINTSKEERED is offline
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Quote:
Originally Posted by sonic4x4 View Post
I took the Star case in to the dealer and had the tech go for a ride. I explained what was on the case and he agreed to get it taken care of. It took 7-hours for the job but the symptoms are gone now. Had mine done at Gillman Dodge in Houston.
Gillman dodge huh? Rather than going back to planet dodge I may go by there.
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  #233  
Old 01-15-2012, 09:14 PM
wilky70 wilky70 is offline
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Finally getting a chance to make my first post. I to have the TC problem. I first noticed when it had less then 1000 miles, now at 4000 miles and it's very noticable.
Just before Christmas I contacted the sales rep at the dealership I purchased the truck at. He put me in touch with the service manager who clearly didn't want anything to do with the problem. I gave him the Star case number and he said they had never heard of any TC problem. I tried to get him to come for a test drive to hear the noise but he said I would have to make an appointment for their transmission expert to check it for codes and put it on their transmission dyno to ensure it was shifting at the correct RPM. I explained what I had learned from the forum and what I belived was causing the noise, he snaps back "we aren't going to replace your TC just because of some noise your hearing"
Last week I visited a second dealer just down the highway, the service manager was happy to come for a test drive and heard the noise right away. I left him copies of this thread and although he said they had never had anyone with a bad TC he was going to check with Chrysler and call me in few days.
Very disappointed in Chysler, I don't think I would buy a RAM again.
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  #234  
Old 01-15-2012, 09:16 PM
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garner garner is offline
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Gotta go in for my scheduled maintenance this week so I'm gonna have them put in a new TC just for the heck of it even though I don't have the noise
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Best time: 14.7402 @87.53 on bald goodyear fortera sl 285 45 22 in 2500 DA. Corrected to 14.301 @ 90.28
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  #235  
Old 01-15-2012, 09:42 PM
green70 green70 is offline
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Quote:
Originally Posted by Str8Cracker View Post
New member, first post and you can add me to the list. I kept reading this post and finally decided to join and chime in. It’s so aggravating that I purchased a brand new truck in October and the tranny already needs to be dropped for service. This problem is probably more wide spread then we could imagine, as people like me probably just read this and don’t say anything. It started making the noise within the first few weeks and to date the truck only has 4000 miles on it. I have not taken it in for service yet and honestly have just thought about trading it in on a different make of truck. This truck also gets no ware near the gas mileage on the window sticker, which is aggravating in itself. I’ve had vehicles that were a little off, but this one is not even close.

2011 Dodge Ram Crew Cab Sport 4X4
It will if you drive at 65 with the cruise on. Mine will get 18-22 depending on the terrain. Combined highway and in town it gets right around 15-16. Mine gets alot better gas mileage using the cruise than I can ever get with my foot.

Actually it was right at 60, not 65. I've been testing this on the way to work for a while now. At 60 with the cruise on it has averaged as good as 20.4 on a 30 mile trip. At 65 it will average about 19. At 70-80 it will average around 17 and so on. This is what I've seen. I can't get anywhere close to these #'s if I'm not using the cruise though. Haven't really figured that out yet.

Last edited by green70; 01-15-2012 at 10:02 PM.
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  #236  
Old 01-15-2012, 10:16 PM
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Blackthunder Blackthunder is offline
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Quote:
Originally Posted by garner View Post
Gotta go in for my scheduled maintenance this week so I'm gonna have them put in a new TC just for the heck of it even though I don't have the noise
lol....too funny!
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  #237  
Old 01-15-2012, 10:26 PM
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Blackthunder Blackthunder is offline
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Quote:
Originally Posted by wilky70 View Post
Finally getting a chance to make my first post. I to have the TC problem. I first noticed when it had less then 1000 miles, now at 4000 miles and it's very noticable.
Just before Christmas I contacted the sales rep at the dealership I purchased the truck at. He put me in touch with the service manager who clearly didn't want anything to do with the problem. I gave him the Star case number and he said they had never heard of any TC problem. I tried to get him to come for a test drive to hear the noise but he said I would have to make an appointment for their transmission expert to check it for codes and put it on their transmission dyno to ensure it was shifting at the correct RPM. I explained what I had learned from the forum and what I belived was causing the noise, he snaps back "we aren't going to replace your TC just because of some noise your hearing"
Last week I visited a second dealer just down the highway, the service manager was happy to come for a test drive and heard the noise right away. I left him copies of this thread and although he said they had never had anyone with a bad TC he was going to check with Chrysler and call me in few days.
Very disappointed in Chysler, I don't think I would buy a RAM again.
It sucks, I know, I've been there.

Don't get too discouraged yet. Let's see what the service manager says when he gets back to you. By the way, if he doesn't call you with in a reasonable time period, call him back. It sounds like they really want to make you a satisfied customer.

If you aren't getting anywhere, give Chrysler Customer Care a call and lodge a complaint and open a case with them. They would really like to hear the way your selling dealership treated you in regard to this matter. Believe me, they don't like it when they are informed of crappy service to customers. The phone number for CCC is in the back of your manual. I believe there are separate numbers for Canada and U.S. residents.

Good luck and keep us informed.
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  #238  
Old 01-16-2012, 07:51 AM
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doug713 doug713 is offline
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Str8Cracker,,, I usually get around 19 mpg at 80ish mph, but now that its winter time and the crap they add to the gas nowadays, I'm lucky to get 16. Damn ethenol crap. It will get better, and if they need to replace your TC that should help too. I too am still waiting for my dealership to step up to the plate and replace mine, my trouble is I am never home or close when they are open.
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  #239  
Old 01-23-2012, 05:53 PM
Jackattack Jackattack is offline
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Default I may be able to HELP

My first post here as a new member hopefully someone get use out of it.

Attached is a Star service bulletin that got my dealer to replace the torque converter no questions asked first visit.

I can tell you that it did change the noise I was hearing and it is less noticeable but by no means did it fix it.

I can still hear the noise but it is much less noticeable and at least tolerable, I could not stand to listen to it every time I was in the truck. Radio was up all the time.

My apologizes if this has been provided already I did not intend to read word for word 12 plus pages of posts.
Attached Images
File Type: jpg IMG_20110927_225333.jpg (85.8 KB, 39 views)
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  #240  
Old 01-23-2012, 07:55 PM
wilky70 wilky70 is offline
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Has anyone purchased an after market converter? I was looking at ATS, they build a made in the USA heavy duty converter. Wouldn't this solve the problem permantely?
http://www.atsdiesel.com/ats2/product/3029272
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