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Old 05-19-2012, 09:21 AM
trojanman22 trojanman22 is offline
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Well now im SUPER PISSED. I placed an order several weeks ago for the quad halo LED kit for the ram. I was told the lights would not ship until May 14 and when they did my shipping info would update. WELL May 14 rolls around and there was no update to my tracking information. So I call AAC again and I was told "You're lights have been pushed back now and will not ship until MAY 17. They have to go through R&D"........R&D???? You mean they are selling a product and have a ship date on their website that hasn't even been through R&D???
WELL May 17 rolls around and I call YET AGAIN and get told "The lights are pushed back again FOR A COUPLE MORE WEEKS AND WILL NOT SHIP UNTIL THEN!!!!!" WTF?!?! SERIOUSLY???? I'm about to get a refund.......

Last edited by Justin@AACstyle.com; 05-21-2012 at 10:52 AM.
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Old 05-21-2012, 10:15 AM
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Jonathan@AACstyle Jonathan@AACstyle is offline
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Quote:
Originally Posted by trojanman22 View Post
Well now im SUPER PISSED. I placed an order several weeks ago for the quad halo LED kit for the ram. I was told the lights would not ship until May 14 and when they did my shipping info would update. WELL May 14 rolls around and there was no update to my tracking information. So I call AAC again and I was told "You're lights have been pushed back now and will not ship until MAY 17. They have to go through R&D"........R&D???? You mean they are selling a product and have a ship date on their website that hasn't even been through R&D???
WELL May 17 rolls around and I call YET AGAIN and get told "The lights are pushed back again FOR A COUPLE MORE WEEKS AND WILL NOT SHIP UNTIL THEN!!!!!" WTF?!?! SERIOUSLY???? I'm about to get a refund.......
We apologize for the delay in getting this kit shipped out to you. R&D has been completed for a few weeks and the halos are nearing completion; there may have been a misunderstanding and I apologize for this.

We did go through a few design changes on this ring because we wanted to ensure that the rings fit your housings perfectly. We added a few LEDs to the PCB board and changed one of the corners to fit the housing more snug.

If you would like a refund please feel free to give one of our salespeople a call at (800) 407-5776 and they will be able to assist you with this.
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