Owner’s manuals go digital for 2010 Chrysler vehicles
September 21st, 2009 by Bill Cawthon
Chrysler Group is going to free up some glovebox space for owners of new Chrysler,Jeep
vehicles. The company will the first to replace the current, printed owner’s manual, which can run as long as 500 pages and weigh four pounds, with a digital version, consisting of a DVD and a printed user guide with only a fraction of the pages.
Not only will the move save space and the equivalent of 20,000 trees, it will also save money as replicating a DVD is far less costly than the cost of paper, printing and bindery.
The DVD will be a comprehensive guide to the vehicle including the owners’ manual, vehicle and tire
warranty information, navigation and entertainment system guides, as well as information on 24-hour towing assistance. It will also include video tutorials for commonly used features, such as folding down a Jeep Wrangler
soft-top, operating the video entertainment system and setting electronic speed
. Owners will be able to search by topic rather than sifting through a 500-page book (or checking the index).
The printed user guide will cover the most commonly required information like finding assistance for emergency situations, changing tires,
jump-starting a battery and understanding the various warning lights.
“As vehicles have increased in complexity, so has the size of traditional owners’ manuals,” Pietro Gorlier, President and CEO of Mopar Service, Parts and Customer Care. “With this new approach, we are making it much more convenient for customers to find the information they seek.”
Owners who still want the traditional printed manual may obtain one by contacting their dealer
or calling customer service.