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  #71  
Old 08-28-2012, 08:06 PM
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Originally Posted by canadian.bacon View Post
Apologies for the late reply.
Just today, actually 1 hour ago, I went to the dealership (probably my 3rd visit already, in person) and I got the money refunded on my credit card.
I got the car at cost, so I got the hood at cost+tax. Had to deal with one of the owners, he was the one that actually set the wheels in motion, the manager was a disaster to deal with, dragging things around, oil changes, credit in store, etc.
So I got pissed and I asked him if i paid with real cash or monopoly money. Next visit the owner got me my money back.
WOW!
That took a few weeks too long
Glad you got your money back. I would have asked for oil changes for life too
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  #72  
Old 08-28-2012, 08:33 PM
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I'll bet the owner found out who the bonehead was that pulled that hood off and he now has a big hole where his ass used to be.
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  #73  
Old 08-28-2012, 09:42 PM
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the owner actually admitted the hood made it on another ram to close a deal. the manger lied to my face.
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  #74  
Old 08-28-2012, 11:21 PM
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Originally Posted by canadian.bacon View Post
the owner actually admitted the hood made it on another ram to close a deal. the manger lied to my face.
Just realized you're in Toronto. Which dealer was it?
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  #75  
Old 08-28-2012, 11:25 PM
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Originally Posted by canadian.bacon View Post
the owner actually admitted the hood made it on another ram to close a deal. the manger lied to my face.
That's pretty ballsy imo and though I don't know it would seem to be illegal. Glad it worked out for you but I'd sure let Dodge, Consumer Affairs or someone know about it. Who knows if they might have ripped other customers off.
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  #76  
Old 08-29-2012, 01:25 PM
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That's pretty ballsy imo and though I don't know it would seem to be illegal. Glad it worked out for you but I'd sure let Dodge, Consumer Affairs or someone know about it. Who knows if they might have ripped other customers off.
not worth it. got my money back, it's ok. i am not the police not they will care. god forbid i need to take my truck back there...
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  #77  
Old 08-29-2012, 02:17 PM
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Originally Posted by canadian.bacon View Post
not worth it. got my money back, it's ok. i am not the police not they will care. god forbid i need to take my truck back there...
If a dealer knowingly ripped me off I wouldn't take my truck back there for anything. He's already shown you his colors. I'd be filing complaints with anyone that would listen. Had the situation been reversed, say if you had been caught on his lot swapping hoods what do you think would have happened?
It's your decision and I'm sure not going to fault you for it if it works for you.
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  #78  
Old 08-29-2012, 02:52 PM
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which dealership was it .. I would have lost it .. lol
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  #79  
Old 08-29-2012, 03:12 PM
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which dealership was it .. I would have lost it .. lol
What he asked ^^^
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  #80  
Old 08-30-2012, 09:19 AM
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I got the truck from the Unique Chrysler Dodge Jeep in Burlington, ON.
The sales guy was ok, not pushy, just doing his job. He knew what he was talking about, he knew he is not making any money on the deal. The manager was the one that pissed me off, lying, delaying things, and really trying to divert my attention from the situation. I mean, how many oil changes can I do in $800...? And then telling me he's losing money on the truck, when 3 minutes before he admitted Ram gives him 2% for each car under the "preferred customer" program. Because of him, my whole experience was ruined, I really don't want to walk in there again or deal with that person, not even if he's flipping burgers. I still feel bad about the thing, I was freaking happy, my first truck ever! I don't get this greed without limits and treating everybody like they are idiots. Yea, it was a defect from the factory and it had to be redone. What a load of crap. Then why didn't you redo the Sport hood? And you knew about it and still sold it without telling me a damn thing.
The owner was really cool about it, he looked at the paperwork and agreed on the spot. Next time I went in I was refunded the money on my CC. He should pay more attention to his employees, but hey, I'm not gonna tell him how to run his business. I'm sure there are lots of people that don't read the invoice and pay for things they don't get. Free money.
My time is worth more than running around and complaining.
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