Yes it seems like in 12 Dodge did a upgrade giving the owner options on how to set up the controller. The 10-11 didn't work nearly as well. Guess there were enough guys bitching to get them to fix it. Your welcome.
My factory controller died so I am installing an aftermarket one. If any of you that installed the Dodge controller and still have the dash piece that you had to take out let me know. I need the tan color. Shoot me a PM.