This rapid repsonce is also incomplete on your truck.
ATTENTION:
SERVICE MANAGER
SALES MANAGER
RAPID RESPONSE TRANSMITTAL 09-095
Inspect and if Necessary Replace Inner Door Belt Molding(s)
INVOLVED VEHICLES:
2009 (DS) 1500 Ram Pickup
THIS SERVICE ACTION AFFECTS SOLD AND UNSOLD VEHICLES.
THE VIN LIST AND REPAIR PROCEDURE ARE AVAILABLE ON DEALERCONNECT AND HAVE BEEN INSERTED IN THE SERVICE TAB UNDER RAPID RESPONSE TRANSMITTALS FOR ALL
AFFECTED DEALERS.
THE DEALERS RECEIVING THE VIN LIST AND REPAIR PROCEDURE ARE THE “SHIP-TODEALERS”
AND THE VIN'S LISTED ARE SPECIFIC TO THEIR DEALERSHIP. IT IS THE
“RESPONSIBILITY” OF THE ORIGINAL “SHIP-TO-DEALER” TO NOTIFY THE OTHER DEALER
THAT A RAPID RESPONSE SERVICE ACTION IS TO BE PERFORMED PRIOR TO RETAIL
DELIVERY.
DISCUSSION:
A number of vehicles were shipped with inner door belt moldings that have a thinner material thickness
on the lip and may fold between the door glass and interior trim panel. This may cause the door glass
to bind or squeal when cycled.
PARTS REQUIRED:
AR (1) 55372140AG Weatherstrip, Rear Door Belt Inner (Crew Cab Only)
AR (1) 55112372AG Weatherstrip, Rear Door Belt Inner (Quad Cab Only)
AR (1) 55112373AG Weatherstrip, Front Door Belt Inner (Crew / Quad Cab Only)
AR (1) 55369290AG Weatherstrip, Front Door Belt Inner (Standard Cab Only)
NOTE: ONLY ORDER BELT MOLDINGS FOR VEHICLES THAT REQUIRE THEM BASED ON
INSPECTION.
SPECIAL TOOLS / EQUIPMENT REQUIRED:
1 C-4755 Trim Stick
INSPECTION PROCEDURE:
1. Open all doors of the vehicle and cycle each window up and down separately while watching the
inner belt molding flap of each door. Did the inner flap fold between the glass and door trim panel or
a screeching sound occur from the inner door belt molding when cycling the window down?
a.
YES – Proceed with the Repair Procedure.
b.
NO – Return the vehicle to dealer inventory or the customer
REPAIR PROCEDURE:
1. Using a trim stick Remove the inner door belt molding. Refer to the detailed removal
procedures available in DealerConnect> TechCONNECT under: Service info> Body>
Door> Molding, Door Belt, Inner> Removal.
2. Install new inner door belt molding. Refer to the detailed installation procedures available
in DealerConnect> TechCONNECT under: Service info> Body> Door> Molding, Door
Belt, Inner> Installation.
3. Return the vehicle to dealer inventory or the customer.
POLICY: Reimbursable within the provisions of the warranty.
NOTE: USE OF THE LABOUR OPERATION INCLUDED WITH THIS SERVICE ACTION ON
VEHICLES OTHER THAN THOSE INVOLVED MAY BE SUBJECT TO CHARGE
BACK.
TIME ALLOWANCE:
LABOUR OPERATION NO:
23-51-17-90
Inspect All Doors Inner Door Belt Molding . . . . . . . . . . . . . . . . . . 0.2 Hrs.
23-51-17-91
Inspect all Doors and
Replace One Front Door . . . . . . . . . . . . . 0.3 Hrs.
Inner Door Belt Molding
23-51-17-92
Inspect All Doors
and Replace Both Front Door . . . . . . . . . . . . . 4.0 Hrs.
Inner Door Belt Molding.
23-51-17-93
Inspect All Doors and
Replace One Rear Door . . . . . . . . . . . . . . 0.2Hrs.
Inner Door Belt Molding
23-51-17-94
Inspect All Doors and
Replace Both Rear Door . . . . . . . . . . . . . . 0.3Hrs.
Inner Door Belt Molding
23-51-17-95
Inspect All Doors and
Replace All Four Door . . . . . . . . . . . . . . . . 0.6Hrs.
Inner Door Belt Molding
FAILURE CODE: ZZ - Service Action