Sorry about the rant,but i had my trucks serviced at Tower for years since 1995.and never a problem,and used to think very highly of Craig Davies cause he knows just about everything.
I dont know when,but all of a sudden the guys doing the work there started to do really really shitty work,and rather than admit to there mistakes,they decided to stick behind there service techs.
i quess for litigation reasons.
Tower chrysler is a great place to deal with,Until you have a problem.
the service manager if hes the same guy from a few years ago will remmeber me.
They had 2 other guys in his office all ganging up on me.
I coulnt even talk,even though my truck did not get 5 miles from the shop before it shut down.they told me there was no warranty on there work.
Driving down deerfoot tranny fluid pouring out onto my headers,I was lucky the truck didnt blow up with me in it.
The quote you gave me was for 1100 dollars to do the swap.
Picked up the truck and it was over 2500 dollars.
WHEN THE truck was towed to your shop the next morning,you told me you looked at it,and it was going to cost about 1500 dollars to fix it.
I said ill take a cab right down to look at it.
Thats when you had to come clean,and tell me Well we havent actually got the truck on the hoist,in fact we havent even had a chance to look at it.
But thats the number they had come up with.
Nice.
So my original quote of $1100:00 went to $2500:00.no phone call nothing.
Then you get caught lying,and try to get another $1500:00 out of me.
I towed the truck to Coutesy chrysler,for some reason i ddint feel comfortable with Towers work anymore.
When Courtesy heard about what had happened,they took almost $1100:00 dollars off the original quote they had given me to fix my truck.
With the threat of a lawsuit,and pictures of your fck up,you gave me back my $2500;00 dollars,and made me sign a paper saying I would not sue your ass for more damages,I should have suied your asses for more money,but I was out almost $7500:00 dolars at this point,and my truck (Landscaper)which I use for work had been down for weeks,so i needed the money.
Thats for the posts,I think i can finally let this one go,its been bugging me for a long time.
Nobody deserves to be fcked over like that.