i just noticed that my 2010 ram is pulling to the left this is the first full size truck ive owned. when leeting go it doesnt rip to the left but it does pull pretty well. i have the big horn package with the 20" rims. if anyone has any info please help lol. i was going to call the dealer but i dont trust any dealer as 90% of the info they tell you is bullshit.
Mine seems to pull to the left as well... but usually as I approach F150s or Chevy 1500s or Tundras or...you get the point. I think the Hemi just likes to pass.
Yeah, you can't trust those dealership techs! They just want you to be unhappy with your vehicle and service experience so you'll never come back and tell everyone you can how bad it is there. I guess it's a good thing they don't hang out on forums and offer up free advice that helps scores of people, huh?
mine had a slight pull when i got (but it was a demo with 5,000 miles when i got it so who knows what happened) but they did a alignment at the dealer and its perfect now and no odd tire wear with 19,500 miles on the tires now.
I'm not sure about this dealership trust issue. I have had, for the most part, a great deal of trust for the service department and personnel at several dealers. The people that work there are good people who want to do a good job and take pride in doing so.
And what better place to solve a mechanical or technical issue with your vehicle than the people who have been trained by the manufacturer?
I think a lot of folks feel like they can't trust their dealership because they've either heard horror stories or don't understand how the business works or the processes a service tech must follow to diagnose a problem.
Regarding the horror stories, it's kind of like the old adage that bad news travels fast or the squeaky wheel gets the grease. And I believe those incidents are the minority occurrence, not the norm.
When I got my SRT8 I worked to develop the relationship with the dealer service folks and I'm glad I did. I understand what it takes to run the business, what standards the service personnel are held to and how a good relationship with the service department can reap benefits on both sides.
Give it a try. Go talk to them. Try looking at the issue from their perspective. You'll learn a lot and have a better appreciation for what those people do and how they do it.
As far as the truck pulling to the left, if it's not a rutted or crowned road surface, it sounds like you need an alignment. No vehicle is going to stay properly aligned forever. It's just a maintenance procedure that needs doing from time to time.
And as far as the owner who started this thread, I think you are wrong about dealers and have perpetuated a myth about what dealers do and don't do.
Seems to me the truck is under warranty bumper to bumper. That means it costs you nothing but time to take it in and get it checked and fixed.
Could be alignment, could be a brake dragging, who knows. You could always pay a fortune out of pocket trying to chase down the problem though, its your money.
I had a lot of issues with this dealer. And the previous dealer crashed my car into a curb and tried blaming it on the remote start until I asked to see the cameras. The current dealer I traded my car in and the sold it within a day and never paid my finance company for 3 months. Yea I found out thee never paid by getting a letter from the creditor in the mail saying I owe x amount anx had 5 days to pay or they are putting it on my credit report. So I am sure there are a lot of dealers out there that are good but my dealings with the 2 were not good. The dodge dealer also came back to me after all the paperwork was signd saying they want 300 more down because they screwed up the registration. So sorry if I offended anyone.
Yea I didn't meen the techs at all. There are some pretty good service techs out there. That's why I put the question on here cause I knew there were some on here. Its more of the people in sales.
Whether or not you are happy with the 'Dealership' in general, should not stop you from getting warranty work done on your new truck. The service shop, and especially the techs don't want you to be coming in every second day pissed off about your truck, so are likely going to make every reasonable effort to ensure it's done right. Purely from a business financial perspective, there is no money in repeating the same warranty repair, so might as well do it right the first time.
From the technician perspective, most techs I've met are not doing this for a living because there were no other available career options. Most are doing this because they have some sort of passion for working on vehicles, and as a result, most have a fair bit of 'pride' in what they do. Giving them the opportunity and respect they deserve goes a long way to developing a relationship that WILL benefit you in the long run....and from personal experience, the occasional box of donuts helps in cultivating a good relationship. The fastest way to technical perfection, appears to be through the stomach.....who'da thunk! :4-dontknow: