VOTS Tracking informational codes
To use the VOTS, customers need to give their email address, their first name and last name (along with typical required information) to the dealer sales person when the order is being filled out. Giving the dealer your email address will enable you to receive the VIN via email once it is generated.
Eight Production Stages:
Production scheduled (also notified via email)
Frame
Paint
Trim
Final Inspection
Shipment (also notified via email)
Delivery
Not Scheduled yet
BB review by fleet department
BD special equipment processing
BE edit error
BG passed edit n/a for schedule
BGL edit ok parts unavailable
BX passed edit available for schedule
Scheduled:
C sub firm
D firm schedule - dealer has allocation and all parts available
D1 gateline schedule - scheduled to be built
Assembly Line:
E frame
F paint
G trim
Assembly Completed:
I built not ok'd
J built ok'd
JB shipped to body vendor
JE emission check
JS shipped to storage
KZ released by plant , invoiced
Shipping Status:
KZL released - not shipped
KZM first rail departure
KZN first rail arrival
KZO delayed/recieved
KZOA plant holds
KZOB zone/distribution holds
KZOC carrier delays
KZOD carrier holds
KZOE mis-shipped vehicle
KZOF show/test vehicle
KZOG damaged vehicle
KZOH all other reasons
KZT second rail departure
KZU second rail arrival
KZX delivered to dealer
KZY1 - major damage - must not be sold as new
KZY2 - major damage - vehicle sold at auction
ZA canceled
CRABJOE's submission:
The know when and how it's going out.. Customer service probably doesn't but the factory knows. If they didn't, they CS wouldn't have access to the estimated delivery date and the factory storage lot would be in chaos...
BTW, that 100% inspection thing... that's bogus, if it's in JS status. Look at the below status codes. If a truck is actually being inspected it goes into status KZ OA.
Built:
I - unit built, pending final inspection
J - vehicle passed final inspection but not released to carrier
JB - shipped to body vendor
JE - shipped to emissions
JJ - consigned to body vendor
JS - shipped to storage
KZ - released by plant and invoiced
Traffic Codes:
KZ L - released but not shipped
KZ M - first rail departure
KZ N - first rail arrival
KZ O - delayed/received
KZ OA - plant hold, quality audit
KZ OB - zone, dealer, sales, vehicle prep, tax, diversion or derailment hold, dealer refusal, vehicle diverted
KZ OC - carrier delay, strike-bound, emission or safety hold, rail car shortage, bad or insufficient load, inclement weather, need shipping order, manifest error
KZ OD - mechanical failure, glass damage, vehicle in repair, lacking parts or storage hold
KZ OE - misdropped or misshipped vehicle
KZ OF - shipped air freight, stolen vehicle recovered, show vehicle, test info code, vessel sailed
KZ OG - damaged vehicle, stolen vehicle, abandon to carrier, vehicle scrapped, donate vehicle, repair and auction
KZ OH - all other "O" type carrier codes
KZ T - second rail departure
KZ U - second rail arrival
KZ X - delivered to dealer
KZ Y1 - major damage - must not be sold as new
KZ Y2 - major damage - vehicle sold at auction
To use the VOTS, customers need to give their email address, their first name and last name (along with typical required information) to the dealer sales person when the order is being filled out. Giving the dealer your email address will enable you to receive the VIN via email once it is generated.
Eight Production Stages:
Production scheduled (also notified via email)
Frame
Paint
Trim
Final Inspection
Shipment (also notified via email)
Delivery
Not Scheduled yet
BB review by fleet department
BD special equipment processing
BE edit error
BG passed edit n/a for schedule
BGL edit ok parts unavailable
BX passed edit available for schedule
Scheduled:
C sub firm
D firm schedule - dealer has allocation and all parts available
D1 gateline schedule - scheduled to be built
Assembly Line:
E frame
F paint
G trim
Assembly Completed:
I built not ok'd
J built ok'd
JB shipped to body vendor
JE emission check
JS shipped to storage
KZ released by plant , invoiced
Shipping Status:
KZL released - not shipped
KZM first rail departure
KZN first rail arrival
KZO delayed/recieved
KZOA plant holds
KZOB zone/distribution holds
KZOC carrier delays
KZOD carrier holds
KZOE mis-shipped vehicle
KZOF show/test vehicle
KZOG damaged vehicle
KZOH all other reasons
KZT second rail departure
KZU second rail arrival
KZX delivered to dealer
KZY1 - major damage - must not be sold as new
KZY2 - major damage - vehicle sold at auction
ZA canceled
CRABJOE's submission:
The know when and how it's going out.. Customer service probably doesn't but the factory knows. If they didn't, they CS wouldn't have access to the estimated delivery date and the factory storage lot would be in chaos...
BTW, that 100% inspection thing... that's bogus, if it's in JS status. Look at the below status codes. If a truck is actually being inspected it goes into status KZ OA.
Built:
I - unit built, pending final inspection
J - vehicle passed final inspection but not released to carrier
JB - shipped to body vendor
JE - shipped to emissions
JJ - consigned to body vendor
JS - shipped to storage
KZ - released by plant and invoiced
Traffic Codes:
KZ L - released but not shipped
KZ M - first rail departure
KZ N - first rail arrival
KZ O - delayed/received
KZ OA - plant hold, quality audit
KZ OB - zone, dealer, sales, vehicle prep, tax, diversion or derailment hold, dealer refusal, vehicle diverted
KZ OC - carrier delay, strike-bound, emission or safety hold, rail car shortage, bad or insufficient load, inclement weather, need shipping order, manifest error
KZ OD - mechanical failure, glass damage, vehicle in repair, lacking parts or storage hold
KZ OE - misdropped or misshipped vehicle
KZ OF - shipped air freight, stolen vehicle recovered, show vehicle, test info code, vessel sailed
KZ OG - damaged vehicle, stolen vehicle, abandon to carrier, vehicle scrapped, donate vehicle, repair and auction
KZ OH - all other "O" type carrier codes
KZ T - second rail departure
KZ U - second rail arrival
KZ X - delivered to dealer
KZ Y1 - major damage - must not be sold as new
KZ Y2 - major damage - vehicle sold at auction