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  #41  
Old 06-16-2013, 01:40 AM
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ArmyofOne ArmyofOne is offline
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anyone having this problem should print out this thread and get into contact with me via pm. i will call steve maddox at tacoma dodge with your info and have him call you to get in contact withyour dealer. in doing so it will help get your problem solved. my '11 ram went from noise on factory converter, to shudder on remanned converter. the 3rd BRAND NEW converter was installed and i have been trouble free for nearly a year.
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  #42  
Old 06-16-2013, 11:12 PM
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Quote:
Originally Posted by ArmyofOne View Post
anyone having this problem should print out this thread and get into contact with me via pm. i will call steve maddox at tacoma dodge with your info and have him call you to get in contact withyour dealer. in doing so it will help get your problem solved. my '11 ram went from noise on factory converter, to shudder on remanned converter. the 3rd BRAND NEW converter was installed and i have been trouble free for nearly a year.
Thanks, i tried to pm you but my post count isnt high enough, i did print the copy of the letter you received but it wasn't well received by my dealer. Plus im in Canada, so im not sure the Canadian division of Chrysler would be on the same page. They had it again last week and confirmed that it isn't right, they believe it is the converter, but have to get approval to replace it again. Just which part they will use this time is anyone's guess, they told me the RL part is just a older generation of the current part, but they did use a reman. the first time, maybe the new part number with a new part will do the trick, idk, its hard to get a straight answer. When i called chrysler the told me to talk to the dealer..no help at all.
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  #43  
Old 06-18-2013, 05:31 PM
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So now. even though the service manager himself confirmed that they felt the issue with the truck, Chrysler is refusing to fix it unless they can reproduce it again, and it doesn't happen all of the time. Never again will i buy something from this company.
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  #44  
Old 06-20-2013, 02:24 PM
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Try a different dealer if you can.
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  #45  
Old 06-25-2013, 03:12 PM
TecCrash TecCrash is offline
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Was there ever a TSB issued on this problem?

Thanks

Chris
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  #46  
Old 06-27-2013, 02:46 PM
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Not as of yet, just a star case which is posted in the stickied thread at the top of this forum.
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2014 Mazda CX-5 Touring w/Tech Pack-6000K HID's, 20% tint, 35mpg, so I will leave it alone.
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  #47  
Old 07-12-2013, 07:20 PM
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Just as a final update, i did finally manage to get it repaired, it took almost a week of not having my truck, and a lucky break of someone in the tech office who actually knew what they were doing on that day to finally get the correct part, im not sure its perfect, but the trans on these just seems to be bad in general, but overall its better than it was.
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  #48  
Old 07-13-2013, 01:19 PM
huntergreen huntergreen is offline
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sorry grog, we pay too much for our trucks to have, "better than it was". don't give up and keep complaining.
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  #49  
Old 08-14-2013, 07:55 PM
NorthernMIKE NorthernMIKE is offline
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My 2011 ram is going is set to go in next week to fix the drone in original TC. Has anyone in canada had a successful fix? I am wondering if i should just leave it alone.
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  #50  
Old 08-14-2013, 07:59 PM
huntergreen huntergreen is offline
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what is the difference between a tsb and a star case?
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