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  #1  
Old 05-03-2012, 07:03 PM
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Default Tracking delivery

Does anyone know how the dealer tracks new truck delivery? They said 6 weeks, but now say 1 or 2 weeks more.
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Old 05-03-2012, 09:36 PM
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Default

Take a look in the 'Knowledge Base'. There is a thread in the stickys with info on that.
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Old 05-04-2012, 03:38 PM
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Thanks, Brad12kx. I'll give it a look!
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Old 05-04-2012, 04:09 PM
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The status is updated in their computer, although it never seems to be very accurate until the vehicle hits the dealer....
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Old 05-04-2012, 04:20 PM
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The dealerships use their DEALERCONNECT website

We have to use the Chrysler VOTS website
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Old 05-04-2012, 04:32 PM
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From what I have seen that is not available up here in canuck land. I assume I will not know anything until it shows up at the dealer.
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Old 05-05-2012, 12:29 AM
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In the U.S. they have it pretty good for tracking. We just have to phone the dealer and see if the salesperson is in a good mood to actually look it up, or just feed us what ever crap he feels like spewing that day. Ordered mine March 1st. Was told 8-12 weeks, it was 9 weeks yesterday. Still patiently waiting ......but its starting to kill me now.
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Old 05-05-2012, 12:56 AM
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Default

One of the Canadian members mentioned a special customer service, that they used to find where their own factory ordered Ram was in the delivery process

I am sorry but i can't recall what it was called
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