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  #1  
Old 06-05-2012, 08:06 PM
crusher crusher is offline
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Default recall vs warranty

heres a easy question for you all

ive been reading about the recall for the manifold bolts,.. and my truck has the ticking sound a startup

but my 3 years bumper to bumper warranty is out but my 5 years powertrain warranty is still good.,.

will they do the recall or not ?? because of the 3 years warranty is out,..??

thanks for the help
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  #2  
Old 06-05-2012, 08:23 PM
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4x4Hemi 4x4Hemi is offline
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Im pretty sure they will. I had a 2003 G35 that i brought in for an unrelated issue, they told me there was a recall on some wiring or something to do with airbags under the seat, and they put the new one in.
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Old 06-06-2012, 06:34 PM
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I don't think its a recall. At least when I talked to a lady in the service department at my local dealership where I live in WV. She told me that several of the 2009's had this problem but that it wasn't a recall. I have a similar problem to your's but am getting it resolved. I bought my truck used through a different dealership and when I bought it I purchased an extended warranty that is 6 year/72,000 miles which ever comes first. So all in all, when I called the actual Dodge dealership they told me to bring the extended warranty papers with me and that it should be covered but I do have to pay a 100.00 deductible. The good part is, they are replacing "all" the exhaust manifold bolts with the new style bolts, not just the ones that they find broken. One more thing, the lady in the service department I talked to that I mentioned earlier told me that most of the one's that she had seen in the garage lately where the exahaust manifold bolts were broken, were broken off at the number 7 and 8 cylinders. Hope this is some help. If you have any more questions. Feel free to pm me or post on this thread. I will keep check on here.

Sincerely, -Justin(mopar09)
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Old 06-06-2012, 07:39 PM
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The EXHAUST MANIFOLD bolts (2) had a Rapid Response Transmittal
RRT#10-009 Engine Cold Temp Ticking Noise

This is what my invoice read for several services, it was fixed after the original warranty had expired.
Perform RRT 10-009 engine tick noise
cause POO
30 perform recall services
30995 RRT 10-009 955 5.7L unable to perform RRT 10-009 exhaust manifold stud replacement, parts on back order.

taken from another forumZ
A: Here are some general basic descriptions of the following terms:

TSB:
A Technical Service Bulletin (TSB) is intended for dealers and auto mechanics. A TSB will contain information about
a common issue and information on how to correct it. Dealers use this information when dealing with warranty service.
TSB information is maintained by the NHTSA.
.
http://www-odi.nhtsa.dot.gov/cars/problems/tsb/

Rapid Response Transmittal:A Rapid Response Transmittal is a Technical Service Bulletin (TSB) but is of a higher priority or importance than that
of a standard TSB. This also is intended for dealers and auto mechanics. A normal TSB may or may not be implemented
in the course of a vehicle repair as it can and often is done at the discretion of the dealer.

Unless the problem described in the TSB is identical to that of the complaint or repair item, and the dealer/mechanic
looks for this situation or condition then usually the TSB is followed. The RRT is of a higher level or importance here.
It informs the dealers and mechanics that a known problem exists and that should look for conditions stated in the
RRT on new vehicles or/as they come in for service, or in the case of the particulars of the RRT contact the owner
and have them bring the vehicle in for service at the earliest convenience. Usually this is done to help dealer avoid
warranty work costs that will eventually come at a later date.

Recall:
Vehicle manufactures must recall a vehicle if it does not meet federally mandated safety regulations or if there is a
major flaw in design. If there is a recall on your vehicle, a dealer will inspect or replace the flawed components as
needed.

There is also one more
CSN
Customer Satisfaction Notice or
Customer Satisfaction Notification
these will have something like this in the notification
Service Bulletin Number : CSN-K40 Date of Bulletin : APR 01, 2011
NHTSA Item Number : 10038864
Component : EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC


This was the RHB radio notice, for those that didn't Sirius Travel
Customer Satisfaction Notification K40. Monroney Label ... All owners known to Chrysler will have a software update CD mailed to them to update their radio's ...
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  #5  
Old 06-11-2012, 03:07 PM
crusher crusher is offline
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thanks you all for your help ill be contacting the dealer to see what they have to say...
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