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  #21  
Old 09-04-2012, 04:56 PM
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Here is my horror story.

I was on a mini Vacation on my 4 days off to see mariners vs jays and check out Seattle.
Traveling down the I-5 just out side of Seattle doing about 120kmh (or whatever 70mph is) hear a noise out of my back end when letting off the gas, think it's a seized caliper, then the pitch changes, I start to pull off to look. As I am changing lanes the Rear drive shaft comes off, I am still doing highway speeds, I manage to get it to the shoulder and still doing about 30 kmh my rear diff locks up causing the truck to violently come to a dead stop.

After getting out there is fluid leaking my rear drive shaft is dragging and after 4 hours waiting for a flat bed to tow me too the closest dealership (in Renton WA) I notice my transfer case is cracked in 3 places.

Took 2 1/1 weeks to get my truck back, complete new bottom end (transfer case, drive shaft, rear diff) I was told the whole problem was the pinion nut backed off causing the subsequent damage.

In the mean time I am having one HELL of a fight with Chrysler Canada who thinks its ok this happened (which I consider myself VERY lucky I pulled off when I did because if I hadn't and the diff locked on the highway chances are myself and my passenger would be good and dead) they say as a "good will gesture" they will cover up to $50 a day towards the rental car I had to get up to a maximum of 5 days..........

I was also told if I had purchased extended warranty they would have provided a vehicle, my reply was why would I purchase extended when the truck is still within factory warranty?

Chrysler clearly does not care about this issue or how serious this is, I have already contacted a lawyer.

Info on truck:
2010 Ram 1500 Quad Cab 4x4 5.7 Hemi SLT
Only Mod is leveling kit on front (installed through Chrysler)
All maintenance and servicing done at certified Dodge dealerships.
KM when issue happened 54,000 kms

Canada's longest lasting truck my ass............

As a final note, until Chrysler Canada treated me so poorly I was a very happy Ram owner, I recommended this truck to anyone looking to buy a new truck. I made sacrifices just so I could purchase this truck and have a vehicle I was proud to own, I can tell you I am now disgusted with this company and am now looking at other vehicle options even though I do love this truck.

Also a very big thank you to the Lithia Chrysler Dodge dealership for getting the truck fixed as fast as they did and for treating a foreign customer so well.

Thank for reading, and if you hear a strange noise PLEASE PULL OVER ASAP!
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File Type: jpg IMG-20120803-00147.jpg (129.8 KB, 62 views)
File Type: jpg IMG-20120803-00149.jpg (126.5 KB, 64 views)

Last edited by Bammit; 09-04-2012 at 05:03 PM.
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  #22  
Old 09-08-2012, 07:47 AM
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Mine failed this week. I was driving about 65 miles an hour down the highway, I heard a high pitched whine and then boom the driveline came off. Scared the s@$+ out of me. Truck has about 74k on it. Dealer said it is an absolute mess and virtually all the drive gear from the center back needs to be replaced. He said it looked like a hand grenade went off in the differential. Sounds like an engineering defect...I hope the new stuff they put in is re-engineered.
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  #23  
Old 09-08-2012, 10:03 AM
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Have y'all made reports about this issue to the Nat'l. Highway Traffic Safety Admin. (NHTSA) ?

http://www.nhtsa.gov/

And presuming Canada has a similar agency, to it?

I couldn't say how much good it would do, what the agencies would (or would not) do, but I think it would be a very good idea to get the problems on the record. I mean this is a safety issue too -- could cause a wreck & I've seen a driveshaft come flying out from under a vehicle -- I don't think I'd like to have one come thru my windshield -- or go hit anyone else!
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  #24  
Old 09-09-2012, 08:12 AM
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Hey Everyone,

Just read through this thread especially post #21 and it definitely makes me alittle nervous to take the truck on the highway now. We bought this 2010 truck with the Crew Cab for the kids to take family trips in! Don't even want to think about this thing locking up on the highway! Plus when traveling you usually have the radio on and the kids are not quite, so I am not sure I would even hear the whine as a warning sign!!!!!

Has anyone tried contacting Dodge/Chrysler with links to this thread and the other one on here about the driveshaft falling off that has over 100 posts to show them this is a serious problem that needs to be addressed? Does anyone have these contacts I will send it to them with my lawyer referenced in it?

Also, If this is a problem initially started with the pinion nut, is there away to periodically check this nut or check its torque as a maintenance item or before a trip to make sure this just doesn't happen all of a sudden? Is there anything that can be done to stay on top of this problem since Dodge doesn't seem to be rushing to issue a recall.
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Last edited by S77R; 09-09-2012 at 08:15 AM.
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  #25  
Old 09-09-2012, 08:54 AM
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^^^^ That is a good question. I periodically inspect it however all I can do is shine a light into where the nut is but can certainly not see if it's backing off. I also check for leaks or any play. This inspection does not really do much to give me any more confidence. I'm beginning to think the only way to be sure is to replace the gears at some point before it fails. I am investigating the possibility of changing my diff to 3:55 with posi.
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  #26  
Old 09-09-2012, 09:44 AM
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i dont mean to be a doomsdayer here but i will shed this bit of info.

are any of you old enough to remember the Ford pinto? apparenlty Ford knew that the pinto would burst into flames in a rear end accident. they continued to manufacture the car knowing this because it was cheaper to pay out any negilgence lawsuits than it was to stop production, retool/re-enginer the vehicle.

here is just one of many articles...

http://www.soc.iastate.edu/sapp/pinto.pdf

just food for thought.
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  #27  
Old 09-09-2012, 04:01 PM
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Quote:
Originally Posted by S77R View Post
. . . If this is a problem initially started with the pinion nut, is there away to periodically check this nut or check its torque as a maintenance item or before a trip to make sure this just doesn't happen all of a sudden?
Yes, but it's not a simple job. You could do it in the driveway if you had the tools, but it'd take quite a while, especially if you've never pulled the differential cover & gotten into the mechanicals of the rear end before. And it'd be a pretty expensive job if you paid a good mechanic to do it. It's not really all that difficult, but it is time-consuming.

If I had the problem with my truck (1998 2500HD 4x4 diesel) which I don't, I'd document it best I could & if a total dis-assembly of the entire unit showed a design flaw, I'd replace the whole rear end with a Dana (my truck came with those on both ends), hoping I might recover some or all of the expense -- but not counting on it. And the documentation would include photographs of the whole assembly as I took it apart, with another mechanical engineer as a witness who would sign a Notarized Affidavit as to what they observed.

I'm not an attorney (my Dad was) but among many other things, I've been doing what you could call "paralegal" legal research work for over 20 years & I can sure tell you that documentation is crucial -- you can make all the allegations you want, but you'd better be able to prove them. An anecdotal story about what happened to your truck (or 100 others) isn't good enough -- where's the hard evidence of a design flaw, a common assembly-line malfunction, or whatever else may cause the failures?

From what I've seen in this thread & having seen design flaws before (working as a manufacturing engineer), I would think it is a design flaw, but just saying so wouldn't do anyone any good -- you'd have to prove it. But if in fact is is a design flaw, there are certainly people who could prove it & you might be one of 'em!
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  #28  
Old 09-09-2012, 05:10 PM
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Quote:
Originally Posted by ArtNJr View Post
Yes, but it's not a simple job. You could do it in the driveway if you had the tools, but it'd take quite a while, especially if you've never pulled the differential cover & gotten into the mechanicals of the rear end before. And it'd be a pretty expensive job if you paid a good mechanic to do it. It's not really all that difficult, but it is time-consuming.

If I had the problem with my truck (1998 2500HD 4x4 diesel) which I don't, I'd document it best I could & if a total dis-assembly of the entire unit showed a design flaw, I'd replace the whole rear end with a Dana (my truck came with those on both ends), hoping I might recover some or all of the expense -- but not counting on it. And the documentation would include photographs of the whole assembly as I took it apart, with another mechanical engineer as a witness who would sign a Notarized Affidavit as to what they observed.

I'm not an attorney (my Dad was) but among many other things, I've been doing what you could call "paralegal" legal research work for over 20 years & I can sure tell you that documentation is crucial -- you can make all the allegations you want, but you'd better be able to prove them. An anecdotal story about what happened to your truck (or 100 others) isn't good enough -- where's the hard evidence of a design flaw, a common assembly-line malfunction, or whatever else may cause the failures?

From what I've seen in this thread & having seen design flaws before (working as a manufacturing engineer), I would think it is a design flaw, but just saying so wouldn't do anyone any good -- you'd have to prove it. But if in fact is is a design flaw, there are certainly people who could prove it & you might be one of 'em!
It's a rather simple job to check the pinion nut, takes no special tools. Took me about 30 minutes start to finish.
Remove the 4 pinion flange bolts @ the differental. Tie the driveshaft up with a rachet strap or rope so you can move it to the side. (do not remove the driveshaft. See photo.
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  #29  
Old 09-10-2012, 08:14 AM
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Default For any Canadians, Transport Canada is also investigating...

For any Canadians who have been affected by the differential/driveshaft problem, Transport Canada also launched an investigation in July, 2012. Here is a link to their website--anybody who has had a problem should let them know immediately: http://www.tc.gc.ca/eng/roadsafety/s...ctive-1239.htm
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  #30  
Old 09-10-2012, 11:53 AM
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Quote:
From what I've seen in this thread & having seen design flaws before (working as a manufacturing engineer), I would think it is a design flaw, but just saying so wouldn't do anyone any good -- you'd have to prove it
Ok, so for those of you that have mechanical knowledge with this issue, what is the problem here so we can go to Dodge/Chrysler with these photos, links to these threads and a supporting reason behind it? Why is this happening or what is causing this to happen?
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