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  #1  
Old 04-15-2012, 06:02 PM
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Question Cloth Seat Issue...

Do you think Dodge will do anything about this or will this be called normal wear and tear for a truck with 12,xxx miles?

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Old 04-15-2012, 06:29 PM
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They'll most likely blame it on you for catching it with your clothing or something in your pocket. I've got 40k on my 2010 and I don't have that issue.
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Old 04-15-2012, 07:16 PM
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Quote:
Originally Posted by GearHd6 View Post
They'll most likely blame it on you for catching it with your clothing or something in your pocket. I've got 40k on my 2010 and I don't have that issue.
That's what I would expect. I wonder if i should just pull it out and cut it.
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Old 04-15-2012, 08:47 PM
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I would take it back to the dealer.....Let them have a look at it first before you pull it out or cut it.....All they can say is that it is not covered.......Good luck and let us know how you make out......
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Old 04-17-2012, 08:13 AM
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I thought that's what bumper to bumper warranty was for. That would be quality control I would think.
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Old 04-17-2012, 01:59 PM
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Quote:
Originally Posted by Otterdriver View Post
I thought that's what bumper to bumper warranty was for. That would be quality control I would think.
Although I never wore anything that could of caught on the thread. I am willing to bet they will say it is the same as if I scratched the paint and not their responsibility. I think it was just lose and worked its way free over time.

Last edited by OregonTRX4; 04-17-2012 at 02:30 PM.
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Old 04-17-2012, 02:28 PM
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Well as a pleasant surprise the Dealer told me that the truck should be free of defects and that they are ordering me a new seat cover. I didn't think this would go in may favor so I put this off for a while. Wish I hadn't.
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Old 04-17-2012, 03:23 PM
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Coolness.
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Old 04-18-2012, 06:55 AM
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glad to hear that the dealer is stepping up their game, and hooking you up

Congrats!

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Old 04-19-2012, 01:51 AM
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The dealership called back today. They called and want me to bring it back so they can take a picture and submit to chrysler to see if it is approved. I hate when they say good to go only to take it back.
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