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  #11  
Old 09-01-2012, 11:26 AM
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It's not an update you need. An update implies that you have a working navigation and you're wanting an update to your current [out-of-date] map's capabilities.

You need the ENTIRE navigation software installed [or re-installed].

Yes, I think a call/visit to a Chrysler dealership is the correct step.
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  #12  
Old 09-01-2012, 02:41 PM
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Stopped by a smalltown dealership, they were perplexed. They said to do an update they needed the code from my owners manual, which I don't have.

My next step is to wait til Tuesday and call Garmin customer service and see what they can tell me.
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Old 09-02-2012, 01:15 AM
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Yeah, I don't think it's an update needed, I need the whole software in my opinion as well.

I feel like I bought a truck with navigation and it should be working so hopefully they will just reinstall it, but I'm afraid I'm gonna have to fight off an attempt to charge me.
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Old 09-02-2012, 02:36 AM
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like i typed, call CHRYSLER CUSTOMER ASSISTANCE

you need your VIN# & mileage

ask them for an owners manual & Build Sheet
the dealerships have NO effin clue

they all drive FERDS & TOTOs
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Old 09-02-2012, 04:03 AM
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I thought that I had already typed that I took your advice. My bad, yo. I got my build sheet already. I called with VIN and mileage at the ready. He informed me that I would have to purchase an owners manual, not be given one. We then tried to figure out what was up with my Nav, and just like dummy #2 At the dealership, he too was perplexed. I didn't bother asking for the Bahamas at that point. It was early in the morning, and I'd had enough. I just figured I'd try again with a different approach.
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Old 09-02-2012, 05:30 AM
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SOLVED!!

Turns out they had deselected the map pack. I was just playing around with it and figured it out.

Here's how I got there for those interested:

Go to settings, select Map, and right next to the "restore" button there's an "info" button, select "info". The box next to "OEM Navi...." was empty, so I pressed it and BAM! I'm a straight up navigatin' pimp!

I don't know how I didn't come across that earlier, but if you want to know what I was experiencing, uncheck that.
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Old 09-02-2012, 06:04 AM
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I knew it was going to be something simple/stupid like that.

I appreciate your help though. I'm gonna still call Chrysler and see if they can just send me a manual.
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Old 09-02-2012, 08:22 PM
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Bonus for you! So you bought it used I take it? That's why they sold it as not having Navi.? Anyway, cool
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Old 09-02-2012, 10:11 PM
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Yeppers, bought it used from a Lincoln dealership and got a decent deal on it - partly because it wasn't equipped with Nav!
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Old 09-04-2012, 10:50 AM
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Quote:
Originally Posted by Grubrunner View Post
I thought the navigation was not a subscription but rather software installed permanantly into the radio that just required updating.
^^^This is correct.

OP, since you have an '11 you might want to look into a nav update that is available. It costs about $130 from Chrysler/Garmin. If you live in an area where new roads and/or housing developments are popping up regularly, then it is worth updating to the latest maps. This is true where I live and even the latest '12 maps are missing info from near me.

Last edited by Miami Son; 09-04-2012 at 10:56 AM.
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