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Suspension 4th Gen Dodge Ram Suspension Problems and Questions


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  #41  
Old 08-30-2013, 10:07 AM
NightStalker NightStalker is offline
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I just purchased my 2010 Ram (my 4th Ram) and noticed the recall for the pinion.

I called the local Dodge Dealer and they told me: "Yeah, we know there is a recall, but Ram has not made/released the parts to us, so there is nothing we can do..... let us know when you get another message from them indicating they have made the parts."

So, can anyone say class action law suit?

NS
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  #42  
Old 08-30-2013, 10:18 AM
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Looks like I missed this thread. Please see my pictures below...






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  #43  
Old 08-30-2013, 10:42 AM
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Does that mean we have to check the mail???!?! I am getting he same BS at my dealership
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  #44  
Old 08-30-2013, 11:18 AM
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I dunno. I kept calling my dealership and they finally said we have parts and can order. Went in for a inspection and they ordered everything you see in the first picture.

Then the final picture shows the rest.
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  #45  
Old 08-31-2013, 11:28 AM
Rocky Harbour Rocky Harbour is offline
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Make no wonder they are giving many people the "brush off" so to speak. It appears to be a labour intensive project with a variety of parts to boot.

If all of the other Ram technicians are as careless as Walter Hurst as stated on the work order Ram is going to be on the hook for a few rear brake lines. A back yard mechanic would not leave the rear calipers dangling by the brake lines that is for sure!
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  #46  
Old 09-01-2013, 02:44 AM
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Quote:
Originally Posted by Arth View Post
I dunno. I kept calling my dealership and they finally said we have parts and can order. Went in for a inspection and they ordered everything you see in the first picture.

Then the final picture shows the rest.
Well, looks like it's time for me to start applying some pressure on the local dodge dealer.

If this is as much of an issue as it appears, they need to correct it.

NS
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  #47  
Old 09-10-2013, 02:45 PM
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THIS SUCKS!!!!! I just got off the phone with Chrysler and this recall is in 2 stages unfortunately I'm in the second stage and they have not got those parts in as of yet.....Chrysler is waiting for enough parts to ship to all the dealers before they release it.
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  #48  
Old 09-10-2013, 03:45 PM
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usually when there is a RECALL
the parts are sent to the dealerships in Limited quantities
like with the intake manifold studs, each dealership was sent 2 sets
the following month they were sent 2 more sets

the dealerships decide who gets the Recall first
I politely told my service writer that because of my business depends on my Ram being on the road, i needed to get it done ASAP
They finally decided to go to an outside Vendor & purchased the 2 bolts to do the replacement according to the Recall.

In early July my Pinion Seal was found to be leaking, they fixed the leak & said that the Pinion Nut Recall had been performed, i drove it 6,800 miles
then i took the Ram in for normal service in late August & they discovered that the pinion seal was again leaking.
How can a seal go bad so quickly, unless the pinion nut is backing off ????
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  #49  
Old 09-10-2013, 04:43 PM
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My 2009 laramie fell apart in june right in front of my house.(Diff oil everwhere)
Had it towed to the dealer,they had truck back to me in 3 days. No charge.
Buid date 6/09. I traded the truck in for the 2013 1500 laramie.
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  #50  
Old 09-11-2013, 04:06 PM
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made the news today http://globalnews.ca/video/832277/tr...-recall-notice
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