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  #101  
Old 01-18-2013, 03:03 AM
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Quote:
Originally Posted by fastNugly View Post
Looks good man!
But Fabtech makes great kits.
It's very odd to see negative feedback from RCX. What happened?
I love my kit....so just wondering

Either way, truck looks damn good lifted
Thanks man I love the way she's sitting now and I'm loving the rims and the system thumps. Here's my issue and what happened with RCX. As some of you may or may not know they dont make a lift kit for over an 05 ram 1500 2wd. But as I'm sure you all know a 2002-2008 ram is all considered a 3rd gen ram. So I called them and I asked "hey I have an 07 and I'm wondering whats the difference here and is there any reason why that 02-05 kit shouldnt fit my 07?"...and after the guy on the phone looked online and checked around he said he couldnt tell any difference, still I wasnt convinced....so I called again a week later just to double check, got the same answer they just said I might need some break line extentions, so I said alright lets order it up, ordered it, made the appointment with the shop brought it in at 9 am with the kit in the back of my truck and dropped it off, at 4 pm the shop called and said that there is no way in hell this lift even would come close to working on my truck and they called RCX and they agreed theres no way, so I had to buy a new kit on the spot because at this point the front of my truck was on the ground and tying up their lift....so I called and spoke to the manager at RCX to get my return code and told him my disappointment and issue and he pretty much told me "prove it that we lied to you"...either way a horrible experience with the product and the service.
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  #102  
Old 01-18-2013, 06:39 AM
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ya 06+ 3rd gens are set up differently in the front suspension. 05 and before 3rd gens have torsion bars...if i recall correctly. This is one reason the earlier third gens can fit wider tires than us later 3rd gens, their set up a tad different up front. RCX should have known that and not have sold you the kit. I'm glad u got everything straightened out, as i said before, looks great!
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  #103  
Old 01-18-2013, 10:11 AM
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Quote:
Originally Posted by firerescuedodge23 View Post
Thanks man I love the way she's sitting now and I'm loving the rims and the system thumps. Here's my issue and what happened with RCX. As some of you may or may not know they dont make a lift kit for over an 05 ram 1500 2wd. But as I'm sure you all know a 2002-2008 ram is all considered a 3rd gen ram. So I called them and I asked "hey I have an 07 and I'm wondering whats the difference here and is there any reason why that 02-05 kit shouldnt fit my 07?"...and after the guy on the phone looked online and checked around he said he couldnt tell any difference, still I wasnt convinced....so I called again a week later just to double check, got the same answer they just said I might need some break line extentions, so I said alright lets order it up, ordered it, made the appointment with the shop brought it in at 9 am with the kit in the back of my truck and dropped it off, at 4 pm the shop called and said that there is no way in hell this lift even would come close to working on my truck and they called RCX and they agreed theres no way, so I had to buy a new kit on the spot because at this point the front of my truck was on the ground and tying up their lift....so I called and spoke to the manager at RCX to get my return code and told him my disappointment and issue and he pretty much told me "prove it that we lied to you"...either way a horrible experience with the product and the service.
Pls tell me you got your money back though.....
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  #104  
Old 01-18-2013, 10:24 AM
Asur Asur is offline
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Quote:
Originally Posted by fastNugly View Post
Pls tell me you got your money back though.....
yup, what he said, please
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  #105  
Old 01-18-2013, 12:18 PM
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Quote:
Originally Posted by fastNugly View Post
Pls tell me you got your money back though.....
What I was word for word told by the manager of RCX...."we'll let you send the kit back, but the shipping is on you're own dime." So we shipped it back today...229$ worth btw and once we have the refund we are going to dispute the charge with visa and inform them we are doing so and if they do not want that to occur then they can refund us the cost of shipping on our side...it cost them 85 to ship it in 5 boxs 230 for me to ship it in 2....
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  #106  
Old 01-18-2013, 12:27 PM
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Quote:
Originally Posted by firerescuedodge23 View Post
What I was word for word told by the manager of RCX...."we'll let you send the kit back, but the shipping is on you're own dime." So we shipped it back today...229$ worth btw and once we have the refund we are going to dispute the charge with visa and inform them we are doing so and if they do not want that to occur then they can refund us the cost of shipping on our side...it cost them 85 to ship it in 5 boxs 230 for me to ship it in 2....
this is crazy.
Call Mitch!
He is the rep for our rams and get him to fight this for you
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  #107  
Old 01-18-2013, 05:49 PM
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firerescuedodge23 firerescuedodge23 is offline
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Quote:
Originally Posted by fastNugly View Post
this is crazy.
Call Mitch!
He is the rep for our rams and get him to fight this for you
I returned em all today and I'm just going to dispute the claim on the card and see what they are willing to do after I had filed it. If it comes down to it i'll get as many people involved as I need because not only was the manager that I spoke to unprofessional and rude he pretty much challenged me to prove that they messed up so...it is what it is, I'm much happier with the fabtech lift I got and nothing against the quality of a RCX kit but the service and isuses I had with them as a company will keep me from ever going back
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  #108  
Old 01-18-2013, 09:50 PM
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great build thread!
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  #109  
Old 01-19-2013, 12:31 PM
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Quote:
Originally Posted by slowram View Post
great build thread!
Thanks still waiting on my HID kits to get in though
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  #110  
Old 01-19-2013, 08:26 PM
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Looks awesome! what box did you use for the subs?
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