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Electrical 4th Gen Dodge Ram Electrical Problems and Questions.


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  #1  
Old 01-06-2013, 11:45 AM
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Default HELP!!!!!! ram has my family stranded!!!!!

go out to the truck, gauges won't come on, wipers won't shut off, and revs are limited. gauge cluster was replaced 3 days ago by Ford dealer I bought it used from. my family and I are stuck at a hotel trying to check out. please call if u know what this is! 937 seven zero eight 9379
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  #2  
Old 01-06-2013, 11:48 AM
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Try disconnecting both battery terminals and touching them together. Wait a minute or so and then reconnect the battery.
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Old 01-06-2013, 06:53 PM
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Make sure you pull BOTH terminals off of the battery!!
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Old 01-06-2013, 06:55 PM
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I spoke to him earlier on the phone and he's already got the FORD dealer he got it from handling it. Luckily, it didn't leave him and his family on the side of the road.
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Old 01-06-2013, 08:59 PM
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Good, that would've sucked as cold as it is there.
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Old 01-07-2013, 04:21 PM
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Ford should have farmed it out if they didn't know what they were doing...Good luck. I wouldn't take a Ford to a Dodge dealer either.
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Old 01-07-2013, 09:06 PM
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Here's an update and a little more to the story now that I have time...

I was on leave at my hometown in Ohio where I was planning on buying a truck to so I could title/register there, instead of dealing with ridiculous Maryland vehicle laws. When I went to look at the truck I noticed the tach needle was sticking/jumping with rising rpms. No big deal since the rest of the truck was mint so I just had them write in the contract that the issue would be resolved. Turns out it needed a whole new cluster because the plastic gears that move the needle were worn. So the dealer ordered the cluster and swapped it out, but by the time they diagnosed the problem and the cluster came in they ended up having to do it the day before I left. Everything was fine the next day, and all of the 200 miles we drove to the hotel. I wake up the next day and the truck is exhibiting all of the problems I listed.

So I called the dealer I bought the truck from and they told me they were sending their tow truck to pick it up, take it back to their dealer, fix the problem, and then deliver it to me 500 miles away to my residence in MD. They also offered to pay for a rental car but we had my wife's car (highlander) that we drove in to Ohio so we loaded our boys, the dog, and an entire truck's worth of stuff into it and proceeded the 300 miles to home.

The dealer contracted a Chyrsler Master Mechanic to come in for my truck, and they inform me that the problem was the cluster and they were going to overnight one and have the same chrysler tech replace it.

I apologize for the length, but now you know the whole story. I have to give a HUGE THANK YOU to RamTech for calling me literally within 10 minutes of making this thread. I'm new here and that kind of generosity has left a huge impression on me as to what kind of members this site has.
I'll let you guys know how the rest of this unfolds!
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Old 01-07-2013, 09:14 PM
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Glad it worked out for you and WELCOME!

Yes, there are some good guys on here willing to help and RamTech is one of the best!!!
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Old 01-07-2013, 09:59 PM
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Glad to help even though we didn't get far with it. I'm curious to hear what the problem was.
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Old 01-07-2013, 10:05 PM
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Quote:
Originally Posted by GymRat View Post
I have to give a HUGE THANK YOU to RamTech for calling me literally within 10 minutes of making this thread. I'm new here and that kind of generosity has left a huge impression on me as to what kind of members this site has.
I'll let you guys know how the rest of this unfolds!
I must say that is pretty impressive! It's amazing to have such a Technician so dedicated to helping people. I think someone needs to write Chrysler a letter about how great RamTech is!
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