Some 2013 Ram 1500 and 2500 owners are experiencing loose mirror head conditions with the 6x9 exterior power folding mirrors. As a result, customers may be bringing their trucks in to have this concern serviced. This doesn't automatically indicate that the mirror assembly requires replacement. In most cases, the loose mirror head can easily be corrected by following this step:
- If the mirror head or pivot appears to be loose, the mirror should be power-folded closed then power-folded open by pushing the button on the driver switch panel located between the "L" and "R" buttons. This may require multiple button pushes.
This should correct the loose mirror head condition. If, however, the condition still exists, the mirror assembly may require replacement. The proper operation of the power fold mirrors is to push the button to fold and unfold the mirrors. Only manually fold the mirrors when absolutely necessary.