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  #1  
Old 11-17-2014, 08:00 AM
paul2112 paul2112 is offline
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Default Dealer Damage after pinon recall

here are a few pic of the shit I have run into at my local dealership after the pinion recall...First is the Mopar orange glob job on the rear cover.. The next are the ensuing damage from incompetent technicians forgetting to install and or leave out hardware on the rear calipers.. Yes,, deep gouges around each rear rim..Wonder what the hell it looks like on the inside of the rear-end after all this BS.. I have a meeting today with the service director
Attached Images
File Type: jpg Mopar orange cover.jpg (16.4 KB, 94 views)
File Type: jpg unnamed (1).jpg (15.8 KB, 94 views)
File Type: jpg rim1.jpg (31.7 KB, 87 views)
File Type: jpg rim2.jpg (13.2 KB, 77 views)
File Type: jpg rim4.jpg (15.0 KB, 81 views)
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Old 11-17-2014, 09:26 AM
Griffin26 Griffin26 is offline
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Wow... its just amazing on who these dealers hire... If you have everything back together and still have parts left over usually there is something wrong... Good luck with the meeting let us know what happens.
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Old 11-17-2014, 09:34 AM
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Like I said,this happend less tha a mile fro the dealer,,,techs never test drove,well proper test drive,,,,truck had Right at 2 miles diff....at first thought the rearend was seperating, now I c it was just the calipers wedging between wheels and mount brackets
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Old 11-21-2014, 07:59 PM
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Wait so they did a brake job and forgot the caliper mounting bolts? On both sides?????
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Old 11-21-2014, 09:12 PM
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I believe they have to pull the axles to replace ring and pinion....Yes both sides they forgot to tighten...
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Old 11-30-2014, 07:07 PM
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I was lucky, all they did was dent my door on the hoist post!
Yes, they did a paintless dent removal. Amazing what can be done with the thin metal in todays trucks.Good as new.
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Old 11-30-2014, 07:45 PM
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Update,,,,after a big battle with the service dictators,they finally agreed to replace my wheels,calipers,rotors,pads,caliper brackets(which they really didn't do) .Even tried to sell me a new truck in lue of repairing it...WTF!!! There were supprised after I gave them a zero on there stupid ass survey....
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Old 11-30-2014, 09:18 PM
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That's just crazy, these guys are incompetent. Can't believe it's a Chrysler sanctioned dealership, I mean they are obviously trained right ??? Ridiculous
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Old 11-30-2014, 10:03 PM
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Hell,the tech just got back from training class,lmao
At least the second time around they used a Napa grey rear end cover sealant!!'
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