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  #1  
Old 03-18-2013, 12:24 PM
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Default I need a drink!

No, make that several very stiff ones!

I've been fighting with the Dodge dealer about my wife's Challenger, along with Chrysler Customer Assistance. It's got me frustrated to no end.

The short of it is, she was unable to shift into 2nd gear late last week, limped the car home in 1st, then had it towed to the dealership.

They told me that the clutch, pressure plate, and throw-out bearing needed to be replaced. They were able to figure this out without disassembling the transmission. (I still can't figure this one out).

What they can't figure out or tell me is why the clutch went out. The car has 21,800 miles on it, and she babies that car. Hell she's able to consistently get 18 MPG around town. I could almost understand if she rode the clutch all the time, or drove it like she stole, but she doesn't.

Ok, vent is over (at least for now)

Exco
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Old 03-18-2013, 12:26 PM
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Ive been following your convo with Randy. I bet it's frustrating and I hope they get everything solved and that you end up pleased! Go enjoy a cold beverage!
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Old 03-18-2013, 12:27 PM
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There is a fight there? Um.. Bumper to bumper? What the heck? Or do they consider that a maintenance item?

Seems like to me that is a premature failure and if they can't prove it was caused by constant aggressive driving then I think it should be an open and shut case.

Good luck either way!
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Old 03-18-2013, 12:28 PM
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I'm waiting for the phone to ring to go to work, so a cold beverage of the type that I require will just have to wait.

Exco
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Old 03-18-2013, 12:44 PM
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Umm, OK, uh....I thought this was going to be about drinking...oh well, I started without U Excoastie!
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Old 03-18-2013, 02:47 PM
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Hopefully you get everything figured out.

Thanks
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Old 03-23-2013, 11:45 AM
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Default

And if the steering wheel was hard to turn would they order new brake pads and rotors before checking the power steering fluid/pump?

Up until my current Ram, I have owned/driven/service/repaired standard trans vehicles for a few decades. Some of those were driven like a hated them, and some were driven like the manufacturer intended them to be driven. I have never encountered a scenario where the failure of the clutch or any clutch component could cause the symptom you have described without a whole lot of additional symptoms to go along with it.

I may not be ASE certified or factory trained, but I can say with absolute certainty that a clutch failure, regardless of type of failure, is NOT capable of causing a difficult 2nd gear shift and no other symptom.

Something doesn't sound right here.
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Old 03-23-2013, 11:51 AM
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Default

I've pretty much said "screw it". I'm tired of fighting with them. My wife is also the type of person who tends to blame herself for pretty much anything that goes wrong with the vehicle that she's driving. It doesn't matter the circumstances.

I don't want to be constantly wondering if the "clutch" is going to fail again in another 22K miles. as of now, one of my biggest issues is the fact that there has not yet been a tear down, yet they're convinced that the clutch is the problem.

We're in the process of working up a deal on a new Charger Daytona. IF the salesman can find the specific car (color, options, etc) that she wants, then it's the route that we're going to go.

More to follow as I get more info on the deal

Exco
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Old 03-23-2013, 12:05 PM
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I love the opportunity to have the tech(s) explain to me how they came up this diagnosis.

IF....the clutch is causing this symptom, then the symptom extends to all of the gears AND the car likely dies when brought to a complete stop. Also stating off likely requires clear road in front so the starter motor moves the car while starting the engine.

If that is the case, I could see a potential issue with regard to the release bearing and associated components, but certainly not the clutch and/or pressure plate.

I hate the thought that you are prepared to purchase a new vehicle because of this being a hassle and what appears to me to be a misdiagnosis by likely a computer diagnosis check list. A manual trans and associated components is still a true 'mechanical' device/system. There are precious few 'technicians' that are also 'mechanics'. Sad, but the inevitable trend that technology drives.
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Old 03-23-2013, 01:58 PM
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Default

Being from the dealer side...I can tell you that a manual clutch is not covered under the 3-36 basic warranty. Chrysler only covers the clutch under 12 months or 12000 miles.

I actually just had a 2012 manual trans jeep wrangler with 13,xxx miles on it, it wouldn't move and when I got it in the air I didn't even have to look through the little clutch inspection holes because clutch material was sticking out through them. The guy obviously didn't know how to drive a manual transmission even though he swore on his life that he had been driving them for over 30 years.

Chrysler declined his claim and he had to pay all out of pocket just because he was 1000 miles over 12000. I'm not sure I agree or disagree with that but I will say that this guy was a huge di*k after we told him his clutch was trashed, so in a way I'm glad he got declined.

Hate to tell you bad news like this but there is one thing that can save you. If the dealership that you brought your car to has a good district manager they can usually pass anything under warranty. So be nice to the service manager, explain that your wife babys that car and hopefully he can talk to the district manager and get it covered for you.
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