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  #1  
Old 02-12-2013, 08:02 PM
younpete younpete is offline
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ordered a larimie longhorn 8speed, air ride,Jan 10, dealer called today, dodge advised truck will not be built in near future,they have no idea when it will be built or what the problem is.

They are not happy as they have lost a sale and cannot get any real info out of dodge
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Old 02-12-2013, 08:13 PM
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Huntsvillian Huntsvillian is offline
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Quote:
Originally Posted by younpete View Post
ordered a larimie longhorn 8speed, air ride,Jan 10, dealer called today, dodge advised truck will not be built in near future,they have no idea when it will be built or what the problem is.

They are not happy as they have lost a sale and cannot get any real info out of dodge
This happened to me back on January 2011, we ordered a Grand Caravan and 3 months later nothing. No van, no response from the dealer, no response from Chrysler..........in fact no one could give me an answer on what happened or why. The funny thing was Chrysler issued a VIN number but built no van.

They had an online site that allowed you to track the build, but only in the US not Canada. Cut a long story short I could not access the site but through a Dodge minivan forum was able to access other peoples builds, so I copied and pasted the VIN code to other link and hey presto I was able to see that 3 months previous they issued a build order and a VIN code, but that was it. I complained to OMVIC (Ontario Motor Vehicle Industry Council) and Chrysler. Chrysler to me that they would investigate but that all investigations are internal and that the person with the complaint is never given an explanation just that it is logged.

In the end I used it as leverage to get a lower price on a van that was on the lot and got more options for the original price of the van I ordered.
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Old 02-12-2013, 08:17 PM
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smokey988 smokey988 is offline
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Quote:
Originally Posted by younpete View Post
ordered a larimie longhorn 8speed, air ride,Jan 10, dealer called today, dodge advised truck will not be built in near future,they have no idea when it will be built or what the problem is.

They are not happy as they have lost a sale and cannot get any real info out of dodge
Did you ever receive a VIN? or were you able to track it through VOTS?
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Old 02-12-2013, 11:03 PM
crabjoe crabjoe is offline
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I have a 3500 Laramie ordered since January.. It was in BE status because I had 4.10s on my order. Yesterday, I had my order changed to pass Edit, but when that was done, it was showing the 3500 Crew Laramie 149(wb) was on restriction.. Dealer told me not to worry and the reason was because of what he called a "Body Model Scheduled Outage", whatever that is.

On another thread, others where saying their order kept changing from and D1 back to C. All the posts I saw were Laramie's too. I wonder if theirs some kind of parts shortage that's affecting the Laramie trim... maybe a wiring harness or the seats...

This is how my order now looks in the dealers order system...


Last edited by crabjoe; 02-12-2013 at 11:12 PM.
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  #5  
Old 02-13-2013, 07:56 AM
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On The Road On The Road is offline
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Quote:
Originally Posted by younpete View Post
ordered a larimie longhorn 8speed, air ride,Jan 10, dealer called today, dodge advised truck will not be built in near future,they have no idea when it will be built or what the problem is.

They are not happy as they have lost a sale and cannot get any real info out of dodge
I'm truly sorry for you. I believe there will be more of us to follow you. This will not be good for the dealers or the customers.

My personal take on the situation is the problem is two fold.
1 The Thermal Management Systems that come when any 8 speed is ordered. The ZF is 2 years old and pretty much bullet proof by itself.
2 The Air Suspension System is part of the HFE model. Range Rover has been doing air suspension forever with auto leveling. The introduction of speed lowering along with vairable wt loading that a pickup has could be quite a challange.

I trully like the 2013 RAM I've ordered. It was my reason to change after 35 years of Fords.
I really like my dealer and as concerned for him as I am for me. Decisons to send customers away is not good for their business sort term and long term.

BTW Larmine Hemi/6 speeds are being ordered and delievered in 4 weeks. This has happened with my dealer.

Once again I'm sorry for your loss.
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Old 02-13-2013, 08:23 AM
younpete younpete is offline
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I never received the vin but it did show up on vots as scheduled to be built
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Old 02-13-2013, 11:15 AM
younpete younpete is offline
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went to the dealer this am , they sent an email to their dodge rep asking if the truck would be built by May 1st and the reply was definetly not
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Old 02-13-2013, 11:29 AM
gman1946 gman1946 is offline
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Its not surprising that there may be some glitches with all the changes Ram has made for 2013. If they don't manage this right it could spell disaster. They need to get in front of any problems and not stonewall. I hope the marketing guys didn't force them to jump the gun. Perhaps a mid-year availability would have been a wiser choice. Each of the new components could be tried and true, but putting them together in new configurations is not a trivial task. I haven't see a lot of road test results for the new Rams like I did when Ford intro'ed the Ecoboost. Just sayin'.
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Old 02-13-2013, 11:49 AM
Schmitt Schmitt is offline
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That seems odd. My 8speed hemi larmie shows it is in paint
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Old 02-13-2013, 12:00 PM
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Quote:
Originally Posted by Schmitt View Post
That seems odd. My 8speed hemi larmie shows it is in paint
That's Great!
You're now the second person (Both today) that has an 8 speed going down the line.

Can I ask when did you order it?
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