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  #41  
Old 02-26-2013, 02:35 PM
Majiik Majiik is offline
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gald to hear it is runing; extreamly disapointed they couldnt figure out the true underlining issue. i have had bad dealership issues in the past as well. i have no issue changing dealerships over bullshit nor am i one to worry about trying a differant brand of vehicles. that is a huge reason i have a ram now and not a ford

..... just saying
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  #42  
Old 02-26-2013, 03:01 PM
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Yea Clifford17!!!!! Back on the road!!!!!!!!!!
Have you called Diablo to see if they have had any reports of no spark complaints???
It could be the other way around though, too much fuel for some reason and gas fouled the plugs.
This problem would really be bad in the middle-of-nowhere-night.
They mentioned a open ground, did they find it? Surely a burn't out tail-light wouldn't cause this.
Anyway...Glad Clifford rolls again!!!
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  #43  
Old 02-26-2013, 03:14 PM
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Thats great that you are back on the road, kind of sad they did not figure out what the reason was though

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  #44  
Old 02-26-2013, 03:41 PM
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I have to pick the truck up after work, so they might have more info then, ill keep you guys posted.
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  #45  
Old 02-26-2013, 07:10 PM
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Quote:
Originally Posted by dodgert View Post
ok whatever

my truck's pcm took a shit and my dealer tried to blame my led lights so ya maybe not all of them do but 50% are tool bags. I had to go over to service guys head and talk to his boss took 2 days of bitching and asking for proof to get it fixed
LOL......thats funny!
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  #46  
Old 02-26-2013, 07:33 PM
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Ok. so coming in at 14,000 miles or so & only a Y pipe, catch can being the sole mods outside your tuner for that hemi. Somethings rotten in denmark! I bet that particular tune runs that engine all kinds of lean. Hence the mileage boost. What kinda plugs did they swap in? I hope urididum. Man I'd bet it's the tune. Tune. I could see if some mesh came out the catch can & you smoked a valve or if you just had some poor mileage due to the O2 location changing w/ the new Y pipe but to throw multiple misfire codes & have it seal itself up only to drowned itself w/ fuel & not kick over. It just isn't kosher. I'm thinking the tunes closing up your t.b. to compensate for the low fuel use when running on the program. I wonder if any one has had this same issue minus mods/ especially minus the tune. Hmmmmm. Let us know if anything else goes down. Did u re tune again w/ the mileage booster ? Or is she running stock right now?
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  #47  
Old 02-26-2013, 08:58 PM
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Quote:
Originally Posted by RamTech View Post
I know what you mean. It seems like 50% of our customers are tool bags as well. Especially the ones that think they know something about automobiles.
Wow, not sure what the shot back is about, I'm pretty sure dodgert wasn't taking at shot at you, he was simply stating a problem that a lot of people have experienced, and quite frankly i think a lot more than 50% know when there is a problem with their car and or truck
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  #48  
Old 02-26-2013, 09:14 PM
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I would stay away from that tune. For the one or two mpg savings, it doesn't seem worth it and might be the culprit..
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  #49  
Old 02-27-2013, 01:13 AM
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Quote:
Originally Posted by dodgeboy360 View Post
He mentioned to me earlier that the dealer is saying its a ground issue and it maybe because of his HID lights and the wireing he did.. I'm sure he will explain more but I think it's more BS
Quote:
Originally Posted by dodgert View Post
No when a dealer sees aftermarket stuff they will always try to blame that just stand stronge
This is true!
Blame the aftermarket stuff
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  #50  
Old 02-27-2013, 02:02 AM
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As I can view this from both sides of the fence I must say that I do get a bit annoyed from time to time when I have to deal with some 'blame the aftermarket/mod' from a dealer...BUT! In my business I also have to deal with warranty claims and sometimes the stuff I see really makes me wonder how some people have even managed to stay alive this long, as they have proven with absolute certainty that natural selection is only a myth. LOL

When I start the customer/dealer relationship with a new dealer, they are not aware of my decades of experience and I do not have any ASE certification papers to throw at them so for all intents and purposes, I'm just an average Joe with just enough knowledge to annoy them and cause trouble.

It is up to me to demonstrate an understanding of vehicle systems that is worthy of their attention and respect. I can not do this by spouting off how smart I thing I am or by approaching them in an argumentative or condescending fashion. I need to listen to them first (BTW - Listening is something I had to learn how to do. ), then ask some questions that are more like the question a trained tech would ask AND is not threatening.

I deal with numerous dealerships between my vehicles, my company vehicles and my families vehicles. Some of these dealers come to me for advise on how to install a particular mod, while others are still trying to figure out if I actually know what I'm talking about or am well read but can't tell the difference between a 9/16 wrench and a spare tire.

In all cases I treat them with the utmost respect and give them all the opportunity to do the right thing. If they lie to me (doesn't happen often, but has happened) then I tend to pull them off to the side and discuss the situation at a much higher technical level which generally results in their understanding that I caught them in a lie but am also giving them an easy out as long as they never try that approach with me again.

I have never dealt with a dealership that I could not develop a great client/dealer relationship that resulted in both of us having a good experience. I have not always been happy in the beginning, and I'm sure many of them can say the same thing, but we always work it out. The big benefit is that I do not get hassled about my mods; but rather the opposite. I am often asked a lot of questions and have even sat down with a service tech and his scan tool AND my tuner so he could witness the tuner process and I could see what a modified PCM looked like on his scan tool. The service tech has 2 political things to deal with -
1) the customer - he wants the customer happy so the customer returns with new business so he has a job and can feed his family.
2) the manufacturer - he is charged with the responsibility to repair things that are a classified as a manufacturers defect.

Your service tech has been trained to work on your vehicle. He has not been trained by all the tuner companies, all the lighting companies, all the suspension companies, etc. If you choose to modify your vehicle from the factory standard that your tech has been trained to service then you have opened the door for questions. If you take the time to answer the questions and even better, bring the technical information that fully describes the mod so the tech can look it over and familiarize himself with it, then he will be in a much better position to make an educated judgement which is more likely to be in your favor.

Like every industry, there are good an bad. Not every service tech is a good tech, but not every one is a bad tech. If you find an exceptional one, find out which donuts he likes the most. BTW - the best techs tend to be better with machines then with people, so don't let 'your feelings' get in the way of your trucks best interests.
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