Originally Posted by needham
THAT in a nutshell is why I hate dealing with dealers that act like they are poor... we live in a free market and PRICE is KING, so that sales manager is just going to have to deal with it.
Funny you say that. I went to a dealership today and told them I was interesting in ordering a 2013 2500 Big Horn in the very near future (next couple weeks, most likely).
He said great, he'd love to sell me one. I asked him about the order process since I've never ordered a vehicle before. He said they'd take a $500 check from me when I ordered but they'd just hold it. If I cancelled they're just return it (yeah right).
I asked about how negotiable the price would be. Since I read this very informative thread I was aware of this holdback amount. I mentioned the holdback to him. He immediately switched to a story about how he used to work in the service department as a mechanic and how he made more money doing that than sales because of everyone "using the internet." As though I was supposed to feel bad for him because I wanted a good price.
I just told him maybe he should focus on volume, then. I'm not sure he was amused by that comment. He told me when I was ready he would give me a no-haggle price because he didn't like the back-and-forth haggling (again, yeah right).
He did tell me this - which is one of the reasons I'm posting this long winded reply (sorry). He said that from the time the order was put into the system and the time of delivery that the price could actually CHANGE depending on some "factors"!? He said not much, by maybe $100-200.
Also, what about trade-in? He said they would deal with the trade-in amount when I took delivery. Who says they won't tell me "Sure we'll give you $6,000 for your trade-in!" when the order is placed but when I take delivery it changes to "Oh sorry, that was two months ago, now we'll give you $2,000"?