Hi, Travis, and thanks for joining the RamforumZ. I encourage you to stop by the Newbie Checkin section
and introduce yourself so other members and give you a proper how-do-ya-do.
Instead of towing it to the dealer, give them a call and ask for the shop foreman. Shop foreman is usually a former tech with a lot of experience under his belt. If there is no shop foreman, then the service manager. But I've come across some service managers that are desk jockey bean counters and don't know dick about a truck.