Originally Posted by Vincetampa
I got the bumper-to-bumper 5yr/100k extended warranty when I purchased, and I just called with my first issue and they say my roof leak is not covered. I have no sunroof, but I think the side channels/seals on my roof are letting water in. I'm trying to get more details from them on the plan I purchased, but so far I'm bummed.
I just read earlier in the thread "things not covered... including soft trim."
I'm trying to get more details.
It's a 2013 with 40k miles.
You need to fight that IMHO.....if you had a sunroof maybe I could see that as being a "soft part"...as in a seal....but the ROOF is leaking because of a defective assembly of the roof to the cab...unless its caused by the leaky high stop light....in which case its caused by the light assembly....
I had to fight chrysler years ago when water got into a wiring harness and caused corrosion, supposedly...they refused coverage, saying it was not covered because it was a corrosion issue and corrosion is not covered....
I argued that the harness was defective because where the corrosion was was a supposeldy sealed portion of the harness....had it not been defective water could not get in....ipso fatso it is a covered defect.....a few choice words were exchanged but the dealer covered it.