I ordered an AMI (All Sales Manufacturing Inc.) grille emblem on Amazon.com for my 2013 Ram. Much to my dismay, it didn't fit. After checking a couple other websites and confirming that they too were advertising it as fitting the 2013 Ram, I contacted AMI via their website.
They immediately replied to my email and explained that they were under the impression that the grille badge for the 2013 was unchanged from the 2012 model.
I sent them a photo of the 2013 badge and Steve and company at AMI sprung into action and produced the new badge within a few days time. On top of that, they sent me the new badge free of charge and without a return of the previous badge.
I had already planned out the badge that I wanted to make with a smaller Mopar 10 emblem and it still worked and looks great. I already had an AMI billet fuel door cover on my truck, which I love and this just solidified that I was doing business with the right kind of people.
Thanks to AMI and Steve for taking care of your customers.
I now have a free front grille badge for a 09-12 Ram if anyone is interested. Steve asked me to give it to a friend with an older Ram than mine and after checking the Rams that my friends have, they are all older than 2009. Send me a PM if interested and I will get it shipped off to you (first come first serve). I will update this thread when I have a taker.