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Heating & Cooling 4th Gen Dodge Ram Heating & Cooling Problems and Questions.


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  #231  
Old 12-02-2013, 03:49 PM
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jimbopa jimbopa is offline
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Default smelly truck and no fix in sight

so I took the truck in, yes it smells bad and now that the heaters on due to temp in the northeast it's getting worse. the dealer established a case number. he shows me the star case that says they are aware of the issue and no fix at this time. The dodge case manager, should say customer service rep doesn't know anything. she is giving me lip service about this being addressed and leaves me messages that she is trying to get in touch with the dealer I took it back in today do to a cannot detect key fob and low battery issue. the dealer is calling dodge but still no fix or suggestion. it's been nearly three months and it smells worse by the day. my kids won't ride in the truck. felling kinda hopeless and dodge isn't doing anything. I see folks on here getting new oases and new trucks but their not doing anything for this 53k truck. I plan on bring it in again and then filing a pa lemon law case. it's coming down to that
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  #232  
Old 12-02-2013, 10:59 PM
TinMan68 TinMan68 is offline
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Have the EPA run an air quality test on it. If it comes back being unfit for human breathing you have the grounds for one hell of a law suit against Chrysler!
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  #233  
Old 12-03-2013, 10:37 PM
R@mF@n R@mF@n is offline
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Default This just Stinks!

Quote:
Originally Posted by jimbopa View Post
so I took the truck in, yes it smells bad and now that the heaters on due to temp in the northeast it's getting worse. the dealer established a case number. he shows me the star case that says they are aware of the issue and no fix at this time. The dodge case manager, should say customer service rep doesn't know anything. she is giving me lip service about this being addressed and leaves me messages that she is trying to get in touch with the dealer I took it back in today do to a cannot detect key fob and low battery issue. the dealer is calling dodge but still no fix or suggestion. it's been nearly three months and it smells worse by the day. my kids won't ride in the truck. felling kinda hopeless and dodge isn't doing anything. I see folks on here getting new oases and new trucks but their not doing anything for this 53k truck. I plan on bring it in again and then filing a pa lemon law case. it's coming down to that
Please post to the forum if you pursue the PA Lemon Law case - I am seriously thinking about filling one in Illinois. I was told today that there may not be a fix until Feb or March!!
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  #234  
Old 12-05-2013, 06:18 AM
Monster5601 Monster5601 is offline
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Quote:
Originally Posted by Flatlandor View Post
Two questions:

1) If they have not completed the manufacturing process to produce new hoses, then that means all the trucks being built up to now, including those coming off the line today, have the old hoses; so why is only a portion of the trucks having this issue?

2) I still don't understand why they can't just flush the OAT junk out of there and revert back to the 2012 coolant? Why new hoses?
I don't have this issue and it seems not every RAM has this issue either so I doubt it is the coolant.

My truck was build 17-March-2013 at Warren, MI if this helps anyone.
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  #235  
Old 12-05-2013, 11:34 AM
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Quote:
Originally Posted by Monster5601 View Post
I don't have this issue and it seems not every RAM has this issue either so I doubt it is the coolant.

My truck was build 17-March-2013 at Warren, MI if this helps anyone.
.

I have also been wondering why all the trucks do not have this problem. Maybe there is a common denominator amongst the trucks exhibiting the smell (some guys have mentioned the shutters behind the grill ?).

BTW, mine was built 6-13-2013 ......
.

Last edited by Power Wagon; 12-05-2013 at 11:39 AM.
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  #236  
Old 12-05-2013, 01:38 PM
Monster5601 Monster5601 is offline
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Quote:
Originally Posted by Power Wagon View Post
.

I have also been wondering why all the trucks do not have this problem. Maybe there is a common denominator amongst the trucks exhibiting the smell (some guys have mentioned the shutters behind the grill ?).

BTW, mine was built 6-13-2013 ......
.
I've got the eight speed with active grill shutters too. I hope this isn't one of those creeper conditions where it suddenly rears up. Guess I'll find out soon as temperatures are dropping over the next few days.
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  #237  
Old 12-05-2013, 02:45 PM
paulswagelock paulswagelock is offline
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The owner of the my dealership called to give me an update.
Still no parts available. There is a meeting next week in Chicago of the dealer network and he plans to ask for resolution on this. He asked if I would volunteer my truck for a test fix. My smell is getting less pungent as time goes on. He wants to flush my system and replace with fresh coolant, hence checking if the reaction of the rubber and coolant eventually ends and the smell is residual.

This could end the smell, or bring it back in full force, not sure which. I agreed to be the guinea pig. I will get his 2014 in exchange while they have mine, and indefinately if the smell comes back full strength again.

Is anyone other than me getting any type of updates?
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  #238  
Old 12-05-2013, 11:05 PM
thmupr thmupr is offline
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Subscribed ! ... My 2014 Sport smells like a dead mouse too...
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  #239  
Old 12-06-2013, 12:08 PM
metis motors metis motors is offline
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I do not know why someone would call bullcrap on a issue so obvious. anyway my truck stinks to and its very offputting. man that thing stinks. Its hard to be proud of your truck when it stinks like that. and its a bad smell, it wouldn't be bad if it wasn't so bad. but its a very foreign smell not easily associated with anything in the real world. SO has anyone found a cure like did the hose change work?
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  #240  
Old 12-06-2013, 01:09 PM
huntergreen huntergreen is online now
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Quote:
Originally Posted by paulswagelock View Post
The owner of the my dealership called to give me an update.
Still no parts available. There is a meeting next week in Chicago of the dealer network and he plans to ask for resolution on this. He asked if I would volunteer my truck for a test fix. My smell is getting less pungent as time goes on. He wants to flush my system and replace with fresh coolant, hence checking if the reaction of the rubber and coolant eventually ends and the smell is residual.

This could end the smell, or bring it back in full force, not sure which. I agreed to be the guinea pig. I will get his 2014 in exchange while they have mine, and indefinately if the smell comes back full strength again.

Is anyone other than me getting any type of updates?
sounds like a really good dealer, where in pa?
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