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Custom Dodge Ram Exterior Modifications - Body Mods - Body Kits All custom mods on the outside of your Dodge Ram. Custom Dodge Ram Body Kits, Custom Paint, Grilles, Camper Tops, Bed Liners, etc.


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  #1  
Old 05-11-2013, 10:48 PM
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Smile Good Things to say about Leer

I have a Leer 700 on my RAM for three years now and just the other day one of the ball joints connecting the piston sheared off. So I contacted Leer directly and they were nice enough to send me two new ones in the mail. All I had to do was drill out the old one and install the new one. My cover is working perfectly again.

The hardware and latch mechanisms are only warranted for a year however I got these for free and in only two days. Now that's customer service.
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Old 05-11-2013, 11:08 PM
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That is great customer service. Nice to go directly to the company rather the dealer. manufacturers seem to be good with customers. See the dealer would have to pay for ti to be shipped to them as it wasn't under warranty any longer. Or even worse they would get it free and charge you.
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Old 05-11-2013, 11:13 PM
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Originally Posted by ShawnC13 View Post
That is great customer service. Nice to go directly to the company rather the dealer. manufacturers seem to be good with customers. See the dealer would have to pay for ti to be shipped to them as it wasn't under warranty any longer. Or even worse they would get it free and charge you.
I had dealt directly with them before since the dealer that installed mine did a god awful job of it. I needed the installation instructions so I could redo some things that were screwed up and they sent them right out to me. Just nice when people deal with you in a respectful way.
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Old 05-13-2013, 02:25 AM
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My brother and I both have Leers and both have leaked since day1. I recently pulled all my windows and trim to try and stop the leaks than I found out why it leaks. Where they had any problem putting in a screw they just drilled another hole and just forget about the old hole. Since its covered by the trim no one will notice. Until it rains!!!
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