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  #11  
Old 05-31-2013, 02:26 PM
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ram1500rem ram1500rem is offline
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Quote:
Originally Posted by BigHornCAP View Post
I have the name and e-mail for the National Fleet Services Manager for Chrysler Canada.

if i don't get a resolution to my issues i'm thinking of posting his contact info on here.

but, that will be the last resort. there is still a positive outcome possible before i resort to that.

I feel for you guys, so close you can smell it!

me, it's still not even in the right country! not that it matters i'm killing the order anyway.
Don't be shy,,, Share that Info with us, will put it to good use...
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  #12  
Old 05-31-2013, 04:41 PM
BigHornCAP BigHornCAP is offline
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Quote:
Originally Posted by ram1500rem View Post
Don't be shy,,, Share that Info with us, will put it to good use...
I'm sure you will! i'll post it if i think it will help me.
but right now it will hurt more than help.
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  #13  
Old 05-31-2013, 05:37 PM
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ram1500rem ram1500rem is offline
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I've just drop by my dealer and speaking with the dealer controller, he told me that ingener have been dispatched to several areas where trucks are being held.... So maybe not all of our truck will be sent back to Warren after all
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  #14  
Old 05-31-2013, 07:56 PM
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Irv Irv is offline
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Quote:
Originally Posted by BigHornCAP View Post
I have the name and e-mail for the National Fleet Services Manager for Chrysler Canada.

if i don't get a resolution to my issues i'm thinking of posting his contact info on here.

but, that will be the last resort. there is still a positive outcome possible before i resort to that.

I feel for you guys, so close you can smell it!

me, it's still not even in the right country! not that it matters i'm killing the order anyway.
How are you planning on doing that, you will lose your deposit (if u had one) will you not?

I ordered a truck back in April before the Apr 30th deadline and the last I heard (a couple weeks ago) was that it was still in "D" state/mode??

Not sure exactly what that means, other than guessing it is not in any system yet but I thought I would have heard something, positive or negative by now?

I did call the sales mng today but he was not in. Going to try again tomorrow to hopefully get some info about my order and inquire about the 8sp tranny.

If the news is not good, or it looks like I will be waiting excessively long for my new truck, I may also cancel but I am sure I will lose my $500 deposit, won't I?
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  #15  
Old 05-31-2013, 10:41 PM
BigHornCAP BigHornCAP is offline
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Quote:
Originally Posted by Irv View Post
How are you planning on doing that, you will lose your deposit (if u had one) will you not?
No deposit, yet. Just signed commitment paperwork.

fortunately my dealer rep is on my side and fighting with me to get this made right. I've talked about it a lot in the build status thread.

at this point for me it's not about the money, it's the lack of customer service and the delays.
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  #16  
Old 06-02-2013, 10:36 AM
WhitbyRam WhitbyRam is offline
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Well just got off the phone with both RAM and then Chrysler CS. Both show that my truck is no longer on hold, hold status was from May 21-31. It is now at 1st ramp (whatever that is) ETA to dealer is June 12.

I won't hold my breath but at least there is movement......I think. I will call the dealer in the morning to try and verify the info.
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  #17  
Old 06-02-2013, 10:44 AM
nikeman nikeman is offline
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Still no word on what the problem was?
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  #18  
Old 06-02-2013, 11:32 AM
WhitbyRam WhitbyRam is offline
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Nothing confirmed as far as I know. My dealer said approx 2,000 trucks and the only common trait was the 5.7 Hemi. But all sorts of speculation out there.
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  #19  
Old 06-02-2013, 01:25 PM
domesticman domesticman is offline
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The common story for me was the rambox and no mention of anything else.

My dealer has an ETA for me on June 5. I'm in my 14-15th week of waiting and its absolutely gut wrenching. This truck better not fall out and delay any longer especially given that my truck has been on hold for 3 weeks over a small module.

There cannot be any other possible excuse at this point other than a mass recall on something but at that point my truck better be in my possession.

Bought my 24" rims last week and my rim guy is holding them until my truck comes. That'll be the first thing I do in the first hour of the truck. I'm absolutely ready to pick up this beast.
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  #20  
Old 06-02-2013, 01:25 PM
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ram1500rem ram1500rem is offline
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Hopefully that means that my truck will be release too !!!!
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