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  #1  
Old 06-11-2013, 09:00 PM
bigbird272 bigbird272 is offline
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Default U connect Nav and Blue Tooth No Longer Work

I bought an Ipod 7 the other day and tried to pair it through the phone. I know I made a mistake trying this. That erased my data base for my nav and also took out the blue tooth. I do not think that should have happened but it did.

I took the truck to the dealer today. They re-installed some software and did a reboot. Still no Nav or Bluetooth. I have not trying calling NavTec for assistance yet. I don`t even know what version I have as all it shows is question marks when I go into the menu.

The Dealer charged me $107 for their effort. Even thought they could not fix it they did their best.

Does anyone have an idea. I am not very savvy when it comes to things like this. The radio is an REM version with nav and backup camera.

How do you to a restart or reboot on this model. Does anyone know. I would at least like to re-boot it a few times if it is not difficult and can be done through the radio.

Any help would be appreciated. The truck nav was preloaded so I do not have any discs.

Rick
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Old 06-18-2013, 04:37 PM
bigbird272 bigbird272 is offline
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Hey Guys,

Took it into my selling dealer the other day and spoke to the service manager. Even though I am out of warranty by a few hundred miles he did not hesitate replacing it under good will. So how about that. I go in tomorrow for a brand new unit.

Ford of Canada never did that for me when my engine went at 70,000 miles and 60 days out of engine warranty. That is the reason I switched to Dodge and with Dodge I will stay.

Rick
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Old 06-18-2013, 05:35 PM
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JWM59 JWM59 is offline
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Very Cool!! Had a Windstar that the trans fell out at 70,000 miles. Tried to get Ford to help out in some way shape or form. No luck. That was the last new Ford I purchased. Sad part is it bothers me cause I have been a Ford guy most of my life more than it bothers them. I have to say the customer service I have been getting from Dodge has been top notch so far.
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Old 06-18-2013, 06:11 PM
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GTyankee GTyankee is offline
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I have to ask, what are the 3 letters down in the right lower corner of your radio, by the AUX port ?

I know some 2010 Ram 3500 models had the RER radio that came with Navigation & it does work with the backup camera
I know because that is the radio that i have in my 2009 Ram 1500

also there is a software update for the RER radio
it mainly for iPhone users, Free iPhone 4 Radio Upgrade (730N RER Radio only)
read it here
http://www.dodge.com/en/owners/quality/rer/

Good Luck
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