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  #1  
Old 06-15-2013, 08:37 PM
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Default Rim damaged at Fountain Tire... again.

Another sad day for my Ram... Some nice damage on one of my rims, once again, courtesy of Fountain Tire!

The same one, even: http://www.ramforumz.com/showthread.php?t=62799

In the linked thread, long story short, I was at this same Fountain Tire to get SilentArmors installed shortly after I got the truck, and they damaged all four rims. Thankfully, the manager turned out to be a stand-up guy and replaced all of the rims. He fully restored my faith in his store.

And so I went back there today.

I had a couple of tires that needed to be patched, so I brought my truck in and left it there for the day. At the end of the day, here is what I found (pics are large, may take a sec to load):

http://imageshack.us/g/62/0qnt.jpg/

It was actually my father that went to pick up the truck and noticed the damage, and subsequently called me. I talked to the tech who worked on the truck on the phone and his only response was "I didn't look at it before working on it so I don't know if I did it".

So here I am again. I totally understand that mistakes are made, everyone makes mistakes, I just really wish people would immediately own up to them. I lost my cool with the tech on the phone and now I feel bad, but at the end of a rather frustrating day, this was not a great thing to have happen.

In any case, I'll have to get in touch with the manager on Monday. At least it's the same manager as before, maybe he will remember me!

Wish me luck...

Last edited by jimbodean; 06-15-2013 at 08:40 PM.
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Old 06-16-2013, 02:04 PM
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Ah sh!t beans good luck mate
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Old 06-19-2013, 08:15 PM
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Sucks to hear, but there isn't another tire place to go to? If it happened once to me that's enough, time to shop for another place.
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Old 06-28-2013, 09:39 PM
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Quick update: got the new rim, no hassles. This manager definitely stands behind his store...

There are other places to go, but seriously, I don't remember the last time I took the truck somewhere that didn't damage it in some way. I assume every place is going to damage it, and go back to the places that I know will make it right after the fact. Just the way it is around here.
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