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  #1  
Old 07-17-2013, 09:56 PM
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Default 2013 3500 Megacab dually FAIL!!!

Here's my truck we bought six weeks ago. This is the morning after we barely made it home from the DEALERSHIP! 6 WEEKS AGO! That's the last time we've seen it.... Since then, The list of events that have been put into motion By the dealer, Ram and Chrysler would blow a normal-thinking person's mind. I've been through every level of customer "care". My first payment is due on Friday. More than one person in the customer neglect department has promised that Chrysler will happily make our first payment.... Well guess who won't return any of my calls or Emails.... We put $27,000 down on this $64,000 Truck! Since then we've been told by no less than 5 representatives that they understand our frustration.... Really? I paid my first month's insurance... I sold my perfectly fine 2006 Dodge over three months ago.... Our 5th wheels has been stuck in the driveway while the summer passes by. Now they say they are going to replace the truck... I ordered this one from the factory 4 months ago.. If anyone from Ram or Chrysler is reading this, know that your company has completely FAILED!!! This was my 3rd Dodge truck and 6th Chrysler product... It is also my LAST!!! I bought the "best", most expensive product you make and have been treated like a tire-kicker...
Thank you...
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  #2  
Old 07-17-2013, 10:01 PM
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I should note. We DID get 8 trouble-free miles out of it.
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Old 07-17-2013, 10:03 PM
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Lemon law it......................
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Old 07-17-2013, 10:10 PM
benefactr benefactr is offline
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That dealership should have loaned you another 3500 while yours in the shop equipped for towing. They must not like repeat business. I agree you pay that much for a truck they should be taking care of you. Is this your hometown dealership?

Last edited by benefactr; 07-17-2013 at 10:12 PM.
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Old 07-17-2013, 10:25 PM
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that is absolutely ridiculous, just out of curiosity what exactly went wrong with the truck?>
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Old 07-17-2013, 11:00 PM
nitromax nitromax is offline
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sorry to hear your problem. I also have a 3500. What happened to your truck?
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Old 07-18-2013, 05:22 AM
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That sucks especially since it seems like Ram has been taking care of people. Bad part is you have to make the payment, banks don't care about mechanical problems.


Sure hope you get it fixed. I will also say odd they haven't offered a loaner in this situation.
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Old 07-18-2013, 07:44 AM
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indamud indamud is offline
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OK so whats the problem with your truck?? And it should'nt matter what you pay for your truck,any customer should be well taken care of.
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