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  #1  
Old 07-17-2013, 10:20 PM
Reyther Reyther is offline
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How soon after ordering did yall receive any emails from Chrysler? I ordered my Ram on July 4th and have yet to receive any emails. I was given a VON from the dealership on the day I ordered but CS was not able to find any information when trying to look into whatever database they were viewing with my VON. Not sure if dealer put in wrong email or what.
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Old 07-17-2013, 10:45 PM
JamesL JamesL is offline
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I ordered 6/11 and just got first one Momday
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Old 07-17-2013, 10:45 PM
Yankee Yankee is offline
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Scan down to "production mystery solved"....take a read...its a short thread...I ordered mine 6/28..the dealer didnt have the VON at that moment...I didn't know what it was anyway....when I discovered the tracking link I called DODGE, figuring they could look me up...hopeless...two different people didn't even know what a VON was...finally lucked out, and called the number listed at the bottom of THAT page...got a gal in CANADA!...she called the dealer with me on hold...got the VON....then, not knowing any better, I kept trying to call them to get info...waste of time...started getting emails couple days ago, as described, with a partial VIN as well...and actually went to the dealer this am and got a build date...which, you can believe is accurate, or not.....
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Old 07-17-2013, 10:55 PM
Yankee Yankee is offline
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Quote:
Originally Posted by JamesL View Post
I ordered 6/11 and just got first one Momday
Dealer said all the 2500's+ are built in Mexico...most, but not all 1500's built here...hard to guess where an individual truck is coming from, and im not sure that it matters...folks tend to chalk this up to disorganization, or confusion, or some such...with all due respect, I just think there's a production scheduling program in place we just don't have enough information about...hence confusion...and for this I blame DODGE...I made enough calls to CS assuming they would know...nope....for awhile there, I knew more about the build than they did...and that's not the idea is it???
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Old 07-17-2013, 11:01 PM
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cjgerson cjgerson is offline
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Quote:
Originally Posted by Yankee View Post
Dealer said all the 2500's+ are built in Mexico...most, but not all 1500's built here...hard to guess where an individual truck is coming from, and im not sure that it matters...folks tend to chalk this up to disorganization, or confusion, or some such...with all due respect, I just think there's a production scheduling program in place we just don't have enough information about...hence confusion...and for this I blame DODGE...I made enough calls to CS assuming they would know...nope....for awhile there, I knew more about the build than they did...and that's not the idea is it???
All CC and QC 1500's are built in Warren, MI. RC 1500's in Mexico.
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Old 07-18-2013, 10:31 AM
muleywannabe muleywannabe is offline
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I was told the crews and quads are build in Warren, MI as well. The dealer told me they build a truck in one day, then its 3 weeks to ship it to the dealer from there. we shall see.
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Old 07-18-2013, 10:46 AM
Yankee Yankee is offline
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Mebbe I should change my login to "we shall see".......I guess we will, wont we?? hehehehe
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Old 07-18-2013, 11:08 AM
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skytop skytop is offline
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The Dodge email notice only shows a portion of your ordered options. This causes much concern and questions. Dodge could have provided a better email design with more complete vehicle information.
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Old 07-18-2013, 01:07 PM
Yankee Yankee is offline
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I don't disagree....I wasn't being flip when I said for a period of time I knew more about it than they did...nevertheless, I don't know what your email listed, or what was missing...I compared mine line for line with what I ordered, and it was complete. I didn't get the Laramie, but I loaded the SLT with just about everything available for it, including the BH package...and its all there...

Today, I called CS, they confirmed the build date of 8/6, and for the first time, he asked me not only for the VIN, but the VON as well....additionally, remembering some suggestions in here, I inquired about getting a "build sheet"...he referred me to the website link also shown here, and said Id be getting it shortly, allegedly by email AND snail mail if I wanted....

Now I know theres a HUGE difference between the build sheet, which ought to include EVERYTHING in your vehicle, and your order sheet, which just may name "packages"....."we shall see".....
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Old 07-18-2013, 03:19 PM
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cjgerson cjgerson is offline
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Quote:
Originally Posted by Yankee View Post
I know theres a HUGE difference between the build sheet, which ought to include EVERYTHING in your vehicle, and your order sheet, which just may name "packages"....."we shall see".....
Yes there definitely is. My 2013 Limited build sheet had 190 line items with Sales code and description and yes it did come via email within 24 hours.

Here is an example of the first couple on my sheet.
AGPP Limited Decor Group
APAP Monotone Paint
BADS 180 Amp Alternator
BCNS 730 Amp Maintenance Free Battery
BNBS Electronic Stability Control
BRTS Anti-Lock 4-Wheel Disc Brakes
CACP Low Back Bucket Seats
CADP High Back Bucket Seats
CAJP Ventilated Front Seats
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