DODGE RAM FORUM - Ram Forums and Owners Club! - Dodge Truck Forum

Go Back   DODGE RAM FORUM - Ram Forums and Owners Club! - Dodge Truck Forum > Dodge Ram Forum - General Discussion > 2011 Dodge Ram Forum


Notices

2011 Dodge Ram Forum For specific discussion of the 2011 Dodge Ram!


Latest Vendor News
AutoAnything
Addictive Desert Designs!
Bayou Goat Mounts

Reply
 
Thread Tools
  #1  
Old 08-08-2013, 03:30 PM
antwan181 antwan181 is offline
Dodge Ram Forum Newcomer
 
Join Date: Aug 2013
Location: oceanside ny
Posts: 10
Gender: Male
Vehicle: 2011 dodge ram
Trim Level: sport
Color: grey
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:10
antwan181 is on a distinguished road
Thumbs down anybody have problem after problem with their truck?

Ok well hello, I'm new on here...
But here is my laundry list of problems:
I had bought my ram in sept of 11. First off, they backed into the fence with my truck and they let me take It home like that. Then for about 6 months the truck had starting issue, once where it had to get towed. They literally told me they don't know what the problem can be since it already got a new starter, battery, alternator. But eventually the teuck stopped having issues by itself. Then 2 months after that my mirror lights were shorting out . They reppaced the mirrors twice and still no luck. Now a year down the road, my check engige light went on and I plugged it in myself and it came up a cyliner #3 misfire. So I saod it muct be a coil or something simple. I take it to dodge and they tell me it needs a 30, 000 mile tune up that cost $500... I wanted to do it myself but I knew if it had more problems, I'd be in trouble. So, now wjen I took it home afterwards, check engine light came back on with the same code and MY A/C STOPPED WORKING... I called them furious since there was never a problem with the a/c... turns out the "accidentally" cut an a/c hose and the problem with the light was a fuel injector.so they failed to tell me parts are on back order for 2 weeks so I leave it there and to make it better they rejected for me to get a loaner... not sure why. So yesterday they call me and tell me now they think its a cylinder head... I AM SO FURIOUS AT DODGE. and now, to put the icing on the cake, the paint is peeling off my fender and the bumper they already painted. And somehow they rejected to repaint it because they told me its already been painted . And I told them they painted it but they still fail to cover it... my only choice is to get a lawyer bur I'd figure to get some advice on here please help!!!
Reply With Quote
Sponsored links
  #2  
Old 08-08-2013, 03:45 PM
Designflaw's Avatar
Designflaw Designflaw is offline
Dodge Ram Forum Member
 
Join Date: Jan 2013
Location: Lexington Ky
Age: 46
Posts: 341
Gender: Male
Vehicle: 2013 Ram 1500 4x4 Sport
Trim Level: Sport
Color: Red
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:40
Designflaw is on a distinguished road
Default

Just my opinion, but it sounds like your Dealer is 3/4 of your problem.
__________________
2013 CC Sport 4x4: 3.55, 20% Tint, Line-X, fender flares, mud flaps, Weather Techs, bed cover, 2.5 Leveling kit, Blacked out emblems, Vararam Air Grabber
2008 M109R LE, 1999 TL1000R, 2003 Yamaha Golf Cart :hah:
Reply With Quote
  #3  
Old 08-08-2013, 03:59 PM
Grubrunner's Avatar
Grubrunner Grubrunner is offline
Dodge Ram Forum Senior Member!
 
Join Date: Jan 2012
Posts: 4,240
Gender: Male
Vehicle: 2014 Jeep Grand Cherokee SRT8
Rep Power: 12
Rep:3872
Grubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond repute
Default

Quote:
Originally Posted by antwan181 View Post
First off, they backed into the fence with my truck and they let me take It home like that.
You took it home that way or you didn't know about it?

Quote:
Originally Posted by antwan181 View Post
Then for about 6 months the truck had starting issue, once where it had to get towed. They literally told me they don't know what the problem can be since it already got a new starter, battery, alternator. But eventually the teuck stopped having issues by itself.
You dealership is clearly incompetent and isn't worth a squirt of monkey's piss. Instead of tracking the problem's source, they just change parts.

Quote:
Originally Posted by antwan181 View Post
Then 2 months after that my mirror lights were shorting out . They reppaced the mirrors twice and still no luck.
See reply above.

what do you mean they were shorting out? How was this determined? I ask because if this was the dealership's ultimate diagnosis, then the source of the issue was determined BUT not addressed.

Electrical issues of ANY type should ALWAYS be addressed by troubleshooting the issue and finding it's source, not by merely changing parts over.

Quote:
Originally Posted by antwan181 View Post
Now a year down the road, my check engige light went on and I plugged it in myself and it came up a cyliner #3 misfire. So I saod it muct be a coil or something simple. I take it to dodge and they tell me it needs a 30, 000 mile tune up that cost $500... I wanted to do it myself but I knew if it had more problems, I'd be in trouble. So, now wjen I took it home afterwards, check engine light came back on with the same code and MY A/C STOPPED WORKING... I called them furious since there was never a problem with the a/c... turns out the "accidentally" cut an a/c hose and the problem with the light was a fuel injector.so they failed to tell me parts are on back order for 2 weeks so I leave it there and to make it better they rejected for me to get a loaner... not sure why. So yesterday they call me and tell me now they think its a cylinder head... I AM SO FURIOUS AT DODGE. and now, to put the icing on the cake, the paint is peeling off my fender and the bumper they already painted. And somehow they rejected to repaint it because they told me its already been painted . And I told them they painted it but they still fail to cover it... my only choice is to get a lawyer bur I'd figure to get some advice on here please help!!!
See reply above.

What exactly did the $500.00 30K service consist of?

Why was the bumper painted? Because of the fence issue? If a part or labor they undertook is now defective in any way, I'll make this simple, it is their responsibility, period!

I would seriously consider A. Finding another dealership B. Contacting the suits [high up] at Chrysler.

Legal council is, and should always be, your last avenue. I don't believe you've exhausted all avenues as yet.

Keep us posted.
__________________
Truck was sold today [5/19]. I got an offer I couldn't turn down. I had no more need for a pickup so I cut it loose. About to purchase a '14 Jeep SRT8 this week.

Grub out!
Reply With Quote
  #4  
Old 08-08-2013, 07:08 PM
antwan181 antwan181 is offline
Dodge Ram Forum Newcomer
 
Join Date: Aug 2013
Location: oceanside ny
Posts: 10
Gender: Male
Vehicle: 2011 dodge ram
Trim Level: sport
Color: grey
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:10
antwan181 is on a distinguished road
Default

hello,
@designflaw- It's been at 3 different dealers and i keep getting the same answers... I'm not sure if they are just retarded or whats going on because every answer is always the same- "Not found"
And @ Grubrunner- the bumper issue was found when I took the truck home. I was blown away by it. The mirror issue came about when they apparently "tested" it and they said "it has to be the mirrors"... and like i said to designflaw, It's been to 3 different dealers and a diagnosis has not been found. I personally think that my whole computer is fried and needs to be replaced.... But still doesnt explain the issues with the cylinder head.... I cant wait to get rid of it!!!!
Reply With Quote
  #5  
Old 08-08-2013, 07:13 PM
Grubrunner's Avatar
Grubrunner Grubrunner is offline
Dodge Ram Forum Senior Member!
 
Join Date: Jan 2012
Posts: 4,240
Gender: Male
Vehicle: 2014 Jeep Grand Cherokee SRT8
Rep Power: 12
Rep:3872
Grubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond repute
Default

You didn't do a walk-around with the salesperson on the day of purchase/pickup just prior to driving off from the lot?
__________________
Truck was sold today [5/19]. I got an offer I couldn't turn down. I had no more need for a pickup so I cut it loose. About to purchase a '14 Jeep SRT8 this week.

Grub out!
Reply With Quote
  #6  
Old 08-08-2013, 07:16 PM
antwan181 antwan181 is offline
Dodge Ram Forum Newcomer
 
Join Date: Aug 2013
Location: oceanside ny
Posts: 10
Gender: Male
Vehicle: 2011 dodge ram
Trim Level: sport
Color: grey
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:10
antwan181 is on a distinguished road
Default

I did, I remember it like it was yesterday... When I walked around the back, the tailgate was down. Those bastards knew and I was furious when I got home.
Reply With Quote
  #7  
Old 08-08-2013, 07:19 PM
antwan181 antwan181 is offline
Dodge Ram Forum Newcomer
 
Join Date: Aug 2013
Location: oceanside ny
Posts: 10
Gender: Male
Vehicle: 2011 dodge ram
Trim Level: sport
Color: grey
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:10
antwan181 is on a distinguished road
Default

Oh, and the 30,000 "tune up" was to change the plugs, filters, all liquids,etc. (Something I could have done for aprox $85) but you know how the dealer likes to get you so hard in prices
Reply With Quote
  #8  
Old 08-08-2013, 07:22 PM
Grubrunner's Avatar
Grubrunner Grubrunner is offline
Dodge Ram Forum Senior Member!
 
Join Date: Jan 2012
Posts: 4,240
Gender: Male
Vehicle: 2014 Jeep Grand Cherokee SRT8
Rep Power: 12
Rep:3872
Grubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond reputeGrubrunner has a reputation beyond repute
Default

Wow!

They really pulled a fast-one on you.

That's just chicken shit IMO.

But you must feel partially responsible too. There's no reason why the tailgate would be dropped for a purchase final walk around.... that's a red-flag right there that they were masking something.

I'm guessing someone else popped the tailgate back up away from your view, right?

So I'm guessing you've come to a stalemate with that and other dealerships, right?

Are you thinking of calling Chrysler direct?
__________________
Truck was sold today [5/19]. I got an offer I couldn't turn down. I had no more need for a pickup so I cut it loose. About to purchase a '14 Jeep SRT8 this week.

Grub out!
Reply With Quote
  #9  
Old 08-08-2013, 07:52 PM
Chunkem's Avatar
Chunkem Chunkem is offline
"Just living the dream"




 
Join Date: Aug 2011
Location: Ontario
Posts: 25,101
Gender: Male
Vehicle: 2013 Dodge Ram Longhorn
Trim Level: Longhorn Rambox
Color: Prairie Pearl / White Gold Trim
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 18
Rep:1634
Chunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant future
Default

WOW...sorry to hear about all those issues.....Your dealership sounds like a bunch of clowns....I would definitely contact Chrysler if you havent already done so.....Please keep us updated on how things progress...I will be following this thread for sure,.....Good luck...
__________________

Enjoy RamForumZ? Support your forum and become a SITE SUPPORTER today!

Please be sure you understand the Ram ForumZ RULES

"MOST OF ALL HAVE FUN AND ENJOY THE SITE"
Reply With Quote
  #10  
Old 08-08-2013, 07:53 PM
Chunkem's Avatar
Chunkem Chunkem is offline
"Just living the dream"




 
Join Date: Aug 2011
Location: Ontario
Posts: 25,101
Gender: Male
Vehicle: 2013 Dodge Ram Longhorn
Trim Level: Longhorn Rambox
Color: Prairie Pearl / White Gold Trim
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 18
Rep:1634
Chunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant futureChunkem has a brilliant future
Default

Quote:
Originally Posted by Grubrunner View Post
Wow!

They really pulled a fast-one on you.

That's just chicken shit IMO.

But you must feel partially responsible too. There's no reason why the tailgate would be dropped for a purchase final walk around.... that's a red-flag right there that they were masking something.

I'm guessing someone else popped the tailgate back up away from your view, right?

So I'm guessing you've come to a stalemate with that and other dealerships, right?

Are you thinking of calling Chrysler direct?
WOW Grub, what a bunch of A@! clowns at that dealership.....
__________________

Enjoy RamForumZ? Support your forum and become a SITE SUPPORTER today!

Please be sure you understand the Ram ForumZ RULES

"MOST OF ALL HAVE FUN AND ENJOY THE SITE"
Reply With Quote
Reply

Bookmarks

Tags
lemon

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Advertisement






All times are GMT -4. The time now is 05:50 AM.


= Copyright RamForumZ.com a Gigathreads.com Network Site =Ad Management by RedTyger
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
vB.Sponsors


=Gigathreads Network=
CLUBS MOPAR NATION DSM GPMM MAMM JAM
DIESEL Diesel Forum      
CHEVY Chevy Camaro Forum Chevy Volt Forum    
CHRYSLER Chrysler 300C Forum      
DODGE Dodge Avenger Forum Dodge Caliber Forum Dodge Challenger Forum Dodge Charger Forum
  Dodge Circuit Forum Dodge Hornet Forum Dodge Magnum Forum Dodge Nitro Forum
  Dodge Ram Forum Dodge Dakota Forum Dodge Durango Forum Dodge Dart Forum
FORD Ford Raptor Forum Ford F150 Forum Ford F100 Forum  
JEEP Jeep Forum      
PONTIAC Pontiac G8 Forum      
SRT SRT Viper Forum SRT Cuda Forum