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  #1  
Old 08-19-2013, 01:43 PM
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hollonator hollonator is offline
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Exclamation Fuel nozzle shutting off repeatedly at the pump

I had an issue with the fuel tank on my 2007 Dodge Ram 1500 not wanting to take on fuel, it took over 30-45 minutes to fill up from empty every time...and I put up with it for a year! Well I finally fixed it using the guidance below. If anyone else is having this issue, hopefully you will also find it helpful.

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 14-001-09, DATED
APRIL 15, 2009, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A
COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT
REVISIONS.

SUBJECT:
Hard To Fill With Fuel Or Fuel Nozzle Shuts Off Repeatedly

MODELS:
2004 -2008 (CS) Pacifica
2009 (DS) [COLOR=blue ! important][COLOR=blue ! important]Ram [COLOR=blue ! important]Truck[/COLOR][/COLOR][/COLOR] (1500)
2007 - 2009 (DH) Ram Truck (1500/2500 Pick Up)
2004 - 2009 (DR) Ram Truck (1500 / 2500 Pick Up)
2005 - 2009 (HB) [COLOR=blue ! important][COLOR=blue ! important]Durango[/COLOR][/COLOR]
2007 - 2009 (HG) Aspen
2005 - 2009 (ND) Dakota
2009 (JC) Journey
2007 - 2009 (JK) Wrangler
2007 - 2009 (J1) Sebring (China CKD)
2007 - 2009 (JS) Sebring/Sebring Convertible/Avenger
2006 - 2009 (K1) Cherokee (CKD)
2007 - 2009 (KA) Nitro
2008 - 2009 (KK) Liberty
2008 - 2009 (KK) Cherokee (International Markets)
2005 - 2007 (KJ) Liberty
2005 - 2007 (KJ) Cherokee (International Markets)
2005 - 2009 (LE) 300C/300C Touring (International Markets)
2005 - 2009 (LX) 300/Magnum/Charger
2007 (L2) 300 (China)
2008 - 2009 (LC) Challenger
2004 - 2009 (PT) Chrysler PT Cruiser

NUMBER: 14-001-09 REV. A
GROUP: Fuel
DATE: September 1, 2009
2007 (R2) Caravan/Voyager (CKD)
2005 - 2007 (RG) Chrysler Voyager (International Markets)
2003 - 2007 (RS) Town & Country/Caravan/Voyager
2008 - 2009 (RT) Town & Country/Grand Caravan
2008 - 2009 (RT) Town & Country/Grand Voyager (International
Markets)
2005 - 2006 (TJ) Wrangler
2005 - 2009 (WH) Grand Cherokee (International Markets)
2005 - 2009 (WK) Grand Cherokee
2006 - 2009 (XH) Commander (International Markets)
2006 - 2009 (XK) Commander

NOTE: This bulletin applies to all vehicles equipped with a gasoline engine.

DISCUSSION:
Customer may report that the vehicle is hard to fill with fuel or that the [COLOR=blue ! important][COLOR=blue ! important]fuel [COLOR=blue ! important]pump[/COLOR][/COLOR][/COLOR] nozzle
shuts off repeatedly while trying to fill vehicle.
This customer complaint can occur due to a number of different causes. The fuel tank is
the least likely cause of this condition. The following Diagnostic procedure can be used to
diagnose the issues.

DIAGNOSIS:
1. Is the vehicle a LX/LE/LC/L2?
a. Yes >> proceed to Step #2
b. No >> proceed to Step #4
2. Idle the vehicle 60 to 90 seconds upon stopping.
3. Does tank refill properly?
a. No >> proceed to Step #4
b. Yes >> Inform the customer to idle the vehicle for 60 to 90 seconds upon stopping if
vehicle was driven aggressively. This is due to the fact that on the LX/LE/LC/L2 the
fuel tank is a unique saddle tank design and needs 30 to 60 seconds while the
engine is running to level the fuel in both half's of the fuel tank. Allowing the vehicle
to idle for this amount of time will let the fuel pump transfer fuel to the left side tank,
opening the control valve and allowing normal fuel filling.
4. Disconnect the vapor recirculation tube at the fuel tank.
5. Attempt to refill fuel tank.
6. Does tank refill properly?
a. Yes >> Proceed to Step #7
b. No>> Proceed to Step #11.
7. Reconnect the vapor recirculation tube at the fuel tank.
8. Disconnect the other end of the vapor recirculation tube at the fuel filler tube.
9. Attempt to refill fuel tank.
10. Does tank refill properly?
a. Yes >> Replace fuel filler tube.
b. No >> Replace the vapor recirculation tube.
11. Disconnect the control valve to EVAP canister tube at the fuel tank.
14-001-09 REV. A -2-
12. Reconnect the vapor recirculation tube at the fuel tank.
13. Does tank refill properly?
a. No >> Replace Fuel Tank.
b. Yes >> Proceed to Step #14.
14. Reconnect the control valve to EVAP canister tube at the fuel tank.
15. Disconnect the control valve to EVAP canister tube at the EVAP canister.
16. Attempt to refill fuel tank.
17. Does tank refill properly?
a. Yes >> Blockage is in the EVAP Canister, or ESIM, or Clean air hose (ESIM vent
hose), or filter. Diagnose appropriately.
b. No >> Replace the control valve to EVAP canister tube.

POLICY:
Information Only
-3- 14-001-09 REV. A
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  #2  
Old 11-16-2013, 02:31 PM
seuss seuss is offline
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Thanks for posting this. I am having the same issue. Went to the dealer and they replaced the EVAP canister & valve. But it's still happening. Any advice? Did Dodge cover this or did you have to pay out of pocket. Thanks for your help.
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  #3  
Old 12-12-2013, 05:32 PM
Race1Mopar Race1Mopar is offline
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I have this same issue on my 2004 Ram and will need to troubleshoot it. The dealer said they know of the TSB but that doesn't extend the service contract. Said my truck is almost 10 years old so at this point it just considered a failed part. I could hear his whisper in my ear saying "good luck with that" lol
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  #4  
Old 12-16-2013, 11:29 PM
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dauer53 dauer53 is offline
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I have the opposite of this issue on my 2011... it won't shut off right away and spits about a cup of gas out and down the truck.
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  #5  
Old 02-20-2014, 10:40 PM
driven2extreme driven2extreme is offline
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Had it happen (overflowing) on my 05 Durango, there was recall but didn't include my vin. and it was past the "time frame" was what my local dealer said. Called Chrysler Customer Service 800 #. Took some bitching and moaning but fuel tank was replaced free of charge to me. Havent had any issues on my 10 Ram yet, hopefully wont, It was a pain not being able to fill it. Good Luck
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  #6  
Old 10-13-2014, 07:46 PM
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ghostryder63 ghostryder63 is offline
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I have had both the sloshing out problem and within the last month it is hard to fill my 08 ram. Got a letter from Chrysler saying they had extended the warranty for this issue. Took my truck in last week and they replaced the filler tube and the check valve. I went to fill and the same thing but so sloshing out. Took it back today and they ordered the parts again to replace in case they got defective parts. They tell me that if this does not fix the problem, it could be the fuel pump going bad. Sound reasonable to any of you?
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