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  #1  
Old 10-17-2013, 05:05 PM
Duke1942 Duke1942 is offline
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Default Dealer service when RAM bought at another

Would or should I have any problems receiving service, recalls, updates etc. at my local dealer when I bought my new RAM at another dealer? Local is 12 miles away vs where I bought 70 miles away.

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Old 10-17-2013, 05:16 PM
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Service and sales are two separate departments at a dealership. It does not matter where you get your Ram serviced. The dealers are all the same... they welcome your money.
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Old 10-17-2013, 06:11 PM
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I travel a lot, every year for the last 6 years i have driven from San Diego California to Connecticut for my vacation, 4 of those years were with the '09 Ram
While the Ram was still under factory warranty, i changed oil every 3,000 miles
On many occasions i would find myself too many miles away from the dealership where i bought it & wanted to get serviced. Many dealerships would not even give me an appt. to get the oil changed, even though i explained that i was traveling. One Dodge dealership went out of their way to get me serviced, they could not fit me into their schedule & sent me down the block to their Nissan dealership & i got the service done immediately !!!
Thank you Crowley Auto Group of Connecticut
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  #4  
Old 10-17-2013, 07:15 PM
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I triple the vote in that you shouldn't have any problems with getting service done on your truck no matter what dealership. Just get to know your service writers as they will be your first line of defense when it comes to taking care of you and your Ram.
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Old 10-17-2013, 07:23 PM
Jim45498 Jim45498 is offline
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A dealership is only as good as the people in charge
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Old 10-17-2013, 07:56 PM
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I agree as well, you should not have any problems going to a different dealership for maintenance/warranty work. My selling dealership closed so going somewhere else really wasn't a choice but the 3 I have been to have worked with me and been pleasant to deal with.

- Cajun
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Old 10-17-2013, 08:09 PM
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Quote:
Originally Posted by Jim45498 View Post
A dealership is only as good as the people in charge
Exactly. I just met a guy who moved to my town from out of state. Brought his 2006 Ram to a dealer about 30 miles from here, and they looked at him like he had 3 heads. Told him about my dealer. He went, and later told me he felt as if he had bought it there.
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Old 10-17-2013, 08:35 PM
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I got my warranty work and oil changes done at a different dealer than where i bought it, no problems with that!!
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Old 10-17-2013, 08:53 PM
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Some places can be sticklers, and it never hurts to ask before hand just to make sure your all good. I know the 1 GM dealership near me is known for finding ways to cut off warranty early if you get your oil changed somewhere else. (Not a reflection of GM as I do like GM vehicles and parents both drive them, but will never go near that place). It is a GM powerhouse that got pretty much every GM dealership (including the GM dealership my dad was controller for) shut down minus 1-2 within a 40 min drive and they will charge you for headlight fluid top ups and other BS products. I went there to pick up my bud when he was getting he dropped off his dads car.. Stepped out of my truck and within a minute attacked by 5 salespeople when I looked at a lifted chev because I liked the rims.
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  #10  
Old 10-18-2013, 01:08 AM
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I've bought my last few trucks from several states away. My current truck came from South Dakota. I've never had any problems getting work done at my local dealer.
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