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  #1  
Old 02-06-2014, 02:17 AM
movnviolation's Avatar
movnviolation movnviolation is offline
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Join Date: May 2013
Location: High Desert So. Calif
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Vehicle: 2010 Dodge Ram Big Horn Hemi
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Default Recall work done

The week before last, I went to my local dealer to find out if they had received the retainers for the recall. They made an appointment at that time for last Thursday. I took it in last Thursday and told the service writer that I would be waiting for it. She said that it would take approx. 1 to 11/2 hours to check it. If it failed, they would need to keep the truck for about a week because the ring and pinions were behind a few days. I asked her if she saw a lot of trucks with problems. She said about 1 in 10 maybe.

My truck was real quiet and drove fine. checking the build date, the truck was not in the recall dates. After about an hour, they called me to service and said my rental car was on the way, my truck failed .

I was called Tuesday past and advised my truck is ready. I will pick it up tomorrow. They could not have been nicer, and will find out more in the morning.
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Old 02-11-2014, 10:05 PM
Chunkem's Avatar
Chunkem Chunkem is offline
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Default

Always great to hear that you not only got great customer service but they fixed your truck and looked after you. Nice to hear.
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