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Heating & Cooling 4th Gen Dodge Ram Heating & Cooling Problems and Questions.


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  #1  
Old 02-06-2014, 07:30 PM
beeg3 beeg3 is offline
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Default The Smell

Well, just went past the 1000 mile mark and my Bighorn now has the infamous SMELL. I contacted my dealership today and to my surprise they were very receptive to my complaint. They said they are aware of the problem and that Chrysler is actively pursuing a fix. He asked if I would mind checking back with him in a few weeks to see if they've had any further feed-back from Chrysler. I was most impressed with the tone of his conversation. He actually sounded empathetic to my situation. I don't know why, but I was kind of expecting a denial of any problem, ending up with a big argument.
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Old 02-06-2014, 07:36 PM
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They know the fix, they just don't want to pay for it. They have to change the hoses, flush the system and refill. Period.
Do a search here, and find the others who have had this done at their dealers.

I just turned 1000 miles on mine, too. Nothing yet. Knock on wood.
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Old 02-06-2014, 08:05 PM
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I've read pretty well all the posts about the Smell. I do understand there is a reaction between OAT coolant and a compound in the sulphur cured hoses. Like you, I don't understand why it takes so long to experiment with and come up with a suitable change to the hose compound. It's not like this problem just started a month ago. So far, Chrysler has done a good job of keeping this quiet. At some point, as it becomes common knowledge outside of this forum, it's going to start affecting sales. I hope we don't have to wait that long before the problem is addressed.
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Old 02-06-2014, 08:05 PM
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sorry to hear this...

I don't think I would have been that understanding. I don't think I could live with it for 'a few weeks'.

I would have at least asked them to change the hoses and flush/refill.

I just turned 1800 miles on mine....nothing yet either...
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Old 02-06-2014, 08:15 PM
beeg3 beeg3 is offline
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Glad to hear that both of you haven't experienced the smell yet. Hopefully, you'll be amongst the lucky ones. That seems to be part of the problem...the fact that it's not happening to every truck. I did mention about flushing the system and trying new hoses and coolant. The service manager said that they had been directed by Chrysler not to attempt any changes until Chrysler feels they have a legitimate fix.
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Old 02-06-2014, 08:59 PM
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Quote:
Originally Posted by beeg3 View Post
The service manager said that they had been directed by Chrysler not to attempt any changes until Chrysler feels they have a legitimate fix.
wow....must be starting to become a bigger problem.
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Old 02-06-2014, 09:02 PM
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It's not the reaction of the OAT with the hoses. It's due to filings not properly cleaned after the machining process. This would explain the reason for it being a hit or miss. I have no doubt they've traced this problem to a specific vendor, but it'll never see the light of day. And because it's not affecting ALL trucks, they won't do a recall.
I'd push on Ram a little more about this. Find the other guys that have had their problems fixed, and try to find more about the machining issue. It's all about leverage.
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Old 02-06-2014, 09:21 PM
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You better get use to it. I got it at 3,000 miles and finally only have it outside of my truck now at 8,400 miles. Im thinking it will be gone by about 10,000 miles.
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Old 02-06-2014, 09:25 PM
beeg3 beeg3 is offline
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I'm not really sure that anyone has had the problem fixed permanently. I know some have had systems flushed and new coolant added, but apparently it seemed to be a temporary fix, with the problem eventually occurring again. If anyone on the forum has fixed the problem permanently, I hope they let us know. I really love this truck and at this point, I'd be willing to pay out of pocket to get it fixed.
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Old 02-06-2014, 09:30 PM
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No smell yet but my headlight just fogged up inside.
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